Monday, 30 June 2014

Free dental tele-seminar tomorrow - 3 Steps to "Yes"

·         Are you fed up with patients that put off their treatment plans?
·        Are you sick of doing ‘boring’ soul destroying NHS dentistry?
·        Do you have thousands of pounds worth of estimates waiting to be done and an empty bank balance?
·        Do you want your patients to take you up on your suggestions?
·        Would you like to do more rewarding private dentistry?
·        Would you like to be able to afford to spend time working on the practice rather than in the business?
If you answered “Yes” to any of these questions
3 steps to “Yes”
is the perfect tele-seminar for you

Does this describe you?
Are you the type of dentist that wants to deliver the best and most appropriate treatment to their patients, working with a skilled enthusiastic team in which everyone including your is remunerated well for all their efforts?
Are you also finding the current climate tough, fewer patients paying less for treatment, with more bills to pay and more red tape to wade through?
Are you starting to realise, whether you are a principal, an associate or a salaried dentist that running a practice is as much about the business of dentistry as it is about clinical dentistry and it would be really useful to your success and the success of your practice that your business skills were as well-honed as your clinical skills?
Think about it for a moment, from the time you entered dental school until the present day what percentage of your training has been in ‘the business of dentistry’, including customer service,  and what percentage was on clinical skills and dental compliance?
What impact do you think it would have your you and your practice if you began to prioritise the business of dentistry so that you had that skill mastered as well as you can do an examination, filling, extraction or a crown prep?
There would be a significant improvement to you personally and professionally wouldn’t there? You would have enough time, money and energy, to do what you want, when you want with who you want. Imagine how fabulous would that be?
Free tele-seminar 3 steps to “Yes”

Or see a full list of all our free teleseminars scheduled for 2014

“As the owner of a small business it can be very hard to work out the best strategy to overcome the issues you face. Having wrestled with various knotty issues for many months it was a great relief to talk to Jane. Her clear thinking and no-nonsense approach helped me see simple things I can do to increase my sales and build my business.”

Rob Woods,

Why should your learn about this now?
If you and I together took a walk down your local high street 20 years ago, and I asked you “How many opticians can you count?” you would have replied “5, 10 or even 15 Independent opticians”
If we were to take that same walk today and I asked you the same question you would reply “I can only see the big names, Specsavers, vision-express” and then if we ventured further we just might down an off the beaten track find one remaining independent opticians.
Can you already see the signs that dentistry is following in the footsteps of the opticians, ADP, IDH, Rodericks and some other groups are taking over the high street and taking your patients and your income. If you don’t want to be gobbled up or stuck down a dark alley way now is the time to learn about the business of dentistry, clinical excellence is not enough, your team is key to your success.
Other reasons why you may agree now is the time to develop your team
  • Direct access
  • Practices now being owned and run by hygienists, nurses and practice managers
  • Corporates and group practices are employing your staff
  • Fewer staff joining as trainees
  • Competition for jobs is greater
  • Increased number of desirable practices to work in
You can be successful and buck the trend start to find out how
Free tele-seminar 3 steps to “Yes”
Join in
“Since working with Jane, I have developed systems for everything and continue to do so –improving teamwork and staff motivation. Everyone enjoys coming to work and are happy to do new things.”

Priti    Dentist Harrow
Why tele-seminars
To help you improve your knowledge of the business of dentistry, we run a free monthly tele-seminar that give you insights tips, tools and strategies that will help you make your good practice great.
Each month we will give you valuable information and advice that we share with our 1-2-1 clients and those involved in our 12 month programme that will help you improve your practice and get it to where you want it to be.
Each month we share with you from one of our 12 keys to a successful practice that when you know them will unlock your success.
This month we will be offering you some powerful strategies from our 3 steps to “Yes”
To discover 3 steps to “Yes” you need is a computer or a telephone and an hour of your time
I guarantee that you will learn tips and techniques that have the potential to transform your finances.
When you join me on this call, I will share with you some of my top strategies improve your practice, delight your patients and create more money.
Sounds like a really valuable way to spend an hour on a tele-seminar doesn’t it?
What difference would it make to your practice if you learnt these tools too?

Or see a full list of all our free teleseminars scheduled for 2014

Date             Tuesday 1st July 2014
Time            19:00 -20:00
Location      Access by phone or internet
You  will receive pre and post seminar work books and copes of slides

“Thank you Jane for YOUR time. Your teleseminars are great for self-improvement and I always find them very insightful.”
Chantelle – The Dental agency
Why Jane Lelean and the institute of dental business
Your host for the tele-seminar is Dr Jane Lelean. Jane is a dentist and former practice owner. Jane is the only dentist outside the USA accredited by the international coach federation ( the coach equivalent of the GDC)  as a professional coach, she dedicates her time sharing her knowledge and experience with dentists and team members like you who want to have more time money and energy and a very successful dental practice.
As a former practice owner Jane has been though very similar trials and tribulations to you. Early in her career she had the fortunate situation that her practice manager embezzled large sums of money leaving her almost bankrupt, disheartened and very conscious that she knew how to be a great dentist and she didn’t know how to run a business. Sound familiar?
Though this experience that did take Jane to some very dark places where she often felt alone and unsupported, and it was though the support of her first coach, her thirst for knowledge and dogged implementation of what she learnt that by the time she sold her practice she was generating £450K on three days a week in a single handed mixed practice of approximately 750 patients, referring out all implants, endo and ortho and providing high quality general dentistry.
Jane is passionate about dentistry and never wants another dentist to have to go what she did, because she believe that like dental caries and periodontial disease with the right education, support and motivation frustrating and failing practice is preventable.  Specialist support is the secret to success.
Jane offers you
Transform your practice in 10 days
1-2-1 coaching
In-house training
Free teleseminars
“Interesting and inspirational ways to improve working methods”
Dr M Keady
This month at the free tele-seminar we will be offering you some powerful strategies from our 3 steps to “Yes” module
To discover 3 steps to “Yes” you need is a computer or a telephone and an hour of your time
Date             Tuesday 1st July 2014
Time            19:00 -20:00
Location      Access by phone or internet
You will receive pre and post seminar work books and copes of slides

Or see a full list of all our free teleseminars scheduled for 2014

“I am thrilled about your insights and amazed how you connect simple dentistry with practice management. This is definitely a very unique presentation.”

Rod Ronquillo Dentist Philippines

If you are ready to understand and discover

3 steps to “Yes”
This tele-seminar has the potential to change your customer service, your income and your life too.
Can you afford to miss it?
You do want to be a part of this incredible tele-seminar don’t you?
When you register you will be e-mailed the call-in information and also receive additional free gift handbooks

If this is your first tele-seminar relax and enjoy, they are very easy and incredibly useful.
Tuesday 1st July 2014
Time 19.00 – 20.00 GMT
Duration approximately 60 minutes

Or see a full list of all our free teleseminars scheduled for 2014

"Another brilliant seminar"
Dental Practice Manager Reading
Who should attend?
 This tele-seminar is perfect for any member of your team that has contact with your patients, contractors or suppliers directly or indirectly.
This is a must attend seminar for
ü  Principal dentists and their Practice managers
ü  Associates
ü  Anyone who is thinking about running their own practice
ü  In a forward thinking practice the following will also benefit from attending
ü  Hygienists and Therapists
ü  Treatment Co-ordinators
ü  Nurses
ü  Receptionists
This tele-seminar is free to attend for multiple members of the same practice.

Join in this is for you and your team
One of the most informative and well managed tele-seminars I have ever been involved in."
SF Dental Practice Manager

What people like you have said about working with us
“It has only been two months and with your help we have reactivated an amazing £20,000 worth of treatment with just a few phone calls.

Thank you very much for the clarity, focus and quick and easy solutions to reach my goals. I wish I had started working with again earlier.

Everyone at the practice is enjoying work more.”

Priti    Dentist Harrow
“Thank you Jane for an insightful and inspiring online seminar. A little redirection and a guided hand can work wonders. You have helped me become 'consciously competent' in what I need to do next.”
Chantelle Kirk Dental Practice Manager
“Interesting and Useful”
A Beveridge  Practice Manager London
Thank you Jane for YOUR time. Your teleseminars are great for self-improvement and I always find them very insightful.
Chantelle – The Dental Agency
"Fantastic!!- You really made the course interesting. Thank You"
Claire Haslemere Surrey
"I found it all really useful”
CH Dental Nurse Surrey
“Loved that it was personalised”
Jane Sheehan Buckinghamshire
One of the most informative and well managed tele-seminars I have ever been involved in."
SF Dental Practice Manager
"Thanks for your advice and guidance on tonight’s call. Definitely gets you thinking...Look forward to the next call."
S.C. Dental Practice Manager
"Another brilliant seminar"
Dental Practice Manager Reading
What will you say?

Or see a full list of all our free teleseminars scheduled for 2014

 Yes Jane, I want to be there and learn 3 steps to “Yes”
Please register me on to your free tele-seminar

Join in here
 “Well structured, informative, thought provoking and results orientated”
R Barrett, Principal Dentist, Ireland
What is I am unable to attend?

If you are unable as a result of prior commitments, you can relax and be confident that you can still have access to this powerful resource of knowledge recordings will be available as either an audio that you can listen to in the car or a DVD to share with your team at a practice meeting.
Save money and pre-order your recording now
Audio recording £25.00* (Pre ordered before the event only £15.00* saving £10.00)
Video recording £35.00* (Pre ordered before the event only £20.00* saving £15.00)
Twin pack £50 * saving £10.00 (Pre ordered before the event only £30.00* saving £20)
*Prices exclude VAT and P&P
To pre - register for your CD e mail me at
With the following details
Your name
Practice Name and address
E mail address
Telephone numbers
Date of Birth
Credit card details for payment

“I definitely came away with new ideas to implement”
C Henderson, Belfast

Or see a full list of all our free teleseminars scheduled for 2014

If you are ready to understand and discover how to create
3 steps to “Yes”
See you on the call on
Tuesday 1st July 2014 at 19:00
I can't wait for this exciting opportunity to share with you some of the simple and yet impactful strategies that have the power to transform your patient experience today
“Really informative and very useful tips”
F Pessian, Dentist London
CDs that are available to purchase
Many practice owners and practice managers, like you, contact after my tele-seminars, distressed that they have missed out on some valuable information. Because of this, we have created a comprehensive library of tele-seminar recordings. The CD and DVD collection provides you with an invaluable bank of ideas and tips to implement in your practice.
If you have missed any of our tele-seminars and would like to catch up on the content please e-mail me and let me know which CDs you would like to order.
Available as audio recordings
•         More profit from your appointment book
•         Great profits and how to make them (avoiding the financial mistakes many dentists make)
•         More profit from your recalls
•         Great referrals and how to get them
•         Perfect staff and how to find them
•         The art of writing a marketing plan
•         Creating a business card that generates patients
•         The 3 R’s to filling your appointment book
•         The top 10 reasons you should put your prices up in a recession
•         Financial security through a membership plan
•         The effective art of delegation - freeing your time
•         Simple steps to increase your cash flow today
•         Overcoming overwhelm and not having enough time
•         Steps to more patients more profit
•         Mind-set motivation and more money
•         Make 2012 your best year yet
•         How to get the practice you want now
•         Quick simple steps to improve your cash flow today
•         TNT – for explosive growth of your practice (Your secret weapon to happier patients and more money)
Available as both audio and video recordings

 “Essential practice management systems for the 21st century practice” (How to generate an extra £20,000 a month without spending any money)
The fantastic practice – Frustration to fabulous in five simple steps.
The ultimate dental examination – How to improve your patient’s health and make more money.
The time tamer – how to have enough time

4 steps to a perfect team – 4 simple steps to build, motivate and retain your perfect team.
Marketing on a shoestring –Simple cost effective ways to market your practice and significantly increase your income
4 Steps to ‘YES’  - Simple easy to implement systems that generate, new patients, new treatment plan and more money for very little cost.
Make 2014 your best year yet – A simple framework to make this year your most successful and profitable to date,
Winning ACE service – a simple and easy to implement three step process to improve your patient journey
Magnetic marketing for Dentists – A 4 step process to transform your marketing so you can generate more patients and more profit

Order 5 and get the sixth free
Next month save money and pre-order your recording
Audio recording £25.00* (Pre ordered before the event only £15.00* saving £10.00)
Video recording £35.00* (Pre ordered before the event only £20.00* saving £15.00)
Twin pack £50 * saving £10.00 (Pre ordered before the event only £30.00* saving £20)

“Thank you Jane
For opening my eyes, before working with you I feel I was walking around with my eyes and ears shut , you helped and encouraged me during very hard times in my business,
Because of your guidance,, coaching and knowledge that you have given me, today I am much healthier and wealthier person.
Thank you for all your hard work with me.”

Forouzan Pessian
Specialist Prosthodontist & Oral Surgeon
Future tele-seminar dates
So you can be confident that you will never miss another tele-seminar, and you can begin to learn the business of dentistry, that when combined with your excellent clinical skills will guarantee you and your practice success, a list of dates is below for you to put into your appointment book.
The tele-seminars are currently free to attend, your place at any of these events can be pre-booked by e mailing or joining in at
In 2014 the tele- seminars will be held on the first Tuesday of the month between 19:00 and 20:00.
July 1st                              Sales                      Patient Centred sales
August 5th                         Leadership              Inspirational leadership in practice
September 2nd                  Systems                 Systematic success
October 7th                       Environment           Equipped for success
November 4th                    Core skills               Dentistry  Matters
December 2nd                   Self-care                 Is the way your are working, working?

If you would like Jane to cover a specific issue please e mail us to let us know what you would like Jane to focus on.

‘It was a great session yesterday.  I learned so much in one hour.”
Selaraj Balaji Dentist Buckinghamshire

Join in here

Register now for next month tele-seminar, managing change in a dental practice.
Spaces are limited, book your place early. Click here or visit

Or see a full list of all our free teleseminars scheduled for 2014

‘How good was that training!’

L Quinn, Belfast

Tickets on sale now

Do you
  • Get frustrated when patients “think about it”?
  • Feel disappointed when your patients choose the cheapest rather than the best?
  • Think patients are confused by all the options?
  • Feel frustrated that you are not providing the types and standard of treatment you are trained to?
  • Want to earn more money?
  • Want to do more interesting and rewarding dentistry?
  • Want to attract more of the patients you like to treat?
  • Do you want a significantly better quality of life?
  • Do you want sustainable results quickly?

Now is your chance
Patient centred sales is a unique 2 day training programme that will show you a simple communication framework that will enable you to do better quality dentistry, earn more money how you can earn more money and enjoy your work by putting your patients first
"Patient centred sales, is a unique and essential dental business master-class for the whole team"

Hi Jane,
Would just like to tell you that your course [Patient Centred Sales] is the best thing I have ever done and yes you can quote me on that !! 
CC Dentist Wales

Date               Thursday and Friday 20th and 21st November 2014
Venue             Bicester
Time              Thursday 9:00 – 17:30    Friday 8:00 -16:00 (Registration 8:30- 8:45)
VCPD           16.5 hours
100% money back guarantee
Super early bird price 1st June – 31st July 2014
 £750* per dentist, lab owner, £500* per hygienist or therapist team technician, £250* per dental nurse, receptionist, practice manager and treatment coordinator
Very early bird discount, 1st August - 30th September
 £800* per dentist, lab owner £550* per hygienist, therapist or team technician, £275* per dental nurse, receptionist, practice manager and treatment coordinator
 Early bird discount, 1st - 31st October 
 £900* per dentist, lab owner £600* per hygienist, Therapist or team technician £300* per dental nurse, receptionist, practice manager and treatment coordinator
Almost missed the worm, non-discounted price, 1st  - 19th November
 £1000* per dentist, lab owner £700* per hygienist, therapist or team technician and £350* per dental nurse, receptionist, practice manager and treatment coordinator
Ticket sales will close 19th November at 12:00 noon
*Excluding VAT
 Lunch and refreshments provided
“We have recorded a 46% uplift in our sales within four weeks, all our dentists now want to go on this course.”

To book your tickets, click here or put this link in your browser

About your trainer
 Your trainer and coach, Dr Jane Lelean, is the only dentist in Europe who has been accredited by the International coach federation as a Professional Certified Coach. Jane Currently works with Dentists and other entrepreneurs in UK, Europe and as far away as USA and Australia, helping them achieve more patients, more money, more time, a significantly better quality of life and achieving results in 3-6 months. Jane has a unique blend of experience and expertise combining her roles as a dentist, practice owner, commercial experience and coach.

Jane, “You are a pretty Yoda full of wisdom”
A Wilkinson Buckinghamshire

Why would you need to come on this course?
  • Are you frustrated by the type of dentistry you are doing?
  • Do you have too few patients or not enough treatment to fill your days?
  • Are you short of money, debts increasing and worrying about your financial future?
  • Are you short of time, rushing around and not getting everything done?
  • Are you unhappy with your quality of life, feeling tired, fed up, sick, poor quality relationships and not enough fun or recreation?
 “Today I ’sold’, 1 Procera crown, £240 worth of composite fillings and 2 veneers on 3 different patients and I don't feel like I am selling to people they are asking for what they really want because I am paying more attention to them.
Thanks again, I will carry on the good work”

Catherine – Dentist South Wales- Patient centred sales

To book your tickets, click here or put this link in your browser

How would it be?
  • If you knew a simple fool-proof way to convert higher value treatment plans?
  • If you knew a predicable way that your patients were asking for higher value treatment?
  • If you knew how to create a steady stream of patients to your practice that loved what you do they stay with you for a life time?
  • You were able to spend your days doing the dentistry you loved?
  • If you could be certain that you could offer great dentistry at a price that is fair to your patients and rewards your and your team well?
  • If you have the free time to do the things that you want with the people you love, when you want.
  •  If you could transform your sales quickly and easily?
 “It was brilliant you must come”

The Institute of dental Business does this and this Patient centred Sales is your first step to learn how.
 Book Now
 What this course gives you
  •  Patient Centred Sales is a unique two day workshop styled training delivered by one of the UK’s leading Dental Business coaches, that simply and ingeniously gives you a step by step process that helps your patient choose the best treatment for them and say “Yes”.
  •  This course has a limited number of delegates because we want to ensure that you get individual attention, and all your questions answered.
  •  Hands on experience and an opportunity to practice and hone your skills before you return back to practice.
  • A fantastic experience that unites the whole team

“Jane recently gave a two day course in our practice on “Patient Centred Sales” which was a real eye opener for us. The very next morning, by asking one patient the right question while I waited for her local to work , I “sold” her a treatment plan for TMJ assessment, ortho and whitening that will recoup 75% of the cost of Jane’s course.  Instant result!” 
Cormac Dental Practice owner Ireland
  Do please share the details of Patient Centred Sales with your friends and colleagues, and recommend the join you on the programme now. Thank you.

  Book now

To book your tickets, click here or put this link in your browser

What is included in your training:
The Patient Centred Sales and its simple steps will help you make your good practice great
Our unique formula includes
  • New and more effective ways to take your patient’s history
  • Elegant ways to discover what is important to your patients
  •  Fool-proof ways to identify and overcomes your patient’s blocks to treatment
  • Compelling ways to present your treatment plans
  • Relaxed ways to secure commitment
.Healthy lunch and refreshments
 The main themes are
  • What is patient centred selling?
  • Elegant effective history taking
  • Discovering what are your patients wants and needs?
  • Compelling treatment plan presentations
  • Preventing and overcoming objections
  • Dealing with the question of price
  • Dealing with “is this available in the NHS?”
  • How to build your patient list

 “Jane knows her subject and is very inspiring”
Dental Practice Manager Milton Keynes

To book your tickets, click here or put this link in your browser

What will the difference be when I get back to practice?
  • Your patients will ask for higher value treatment
  • You will be able to offer higher quality options
  • You will be able to earn more money
  • You will be able to offer more private treatment
  • Your team will be able to sell more on your behalf
  • You will have tips and tools that you can implement immediately.
  • You will be able to attract the right patients.
  • You will have a more committed and motivated team
  • You will be able to take more time off and have e a better quality of life.
“It was worth the money spent and can implemented achievably” 
Dr Michelle Wyngaard – Principal dentist- Suffolk

Are you ready to join now, yes?

To book your tickets, click here or put this link in your browser

Some common questions you may also be asking
 “Interesting and inspirational to improve working methods”
Maria Keady, Principal Dentist Norfolk
  • Do you deliver value for money?
 Absolutely, we are so confident that this course will give your sales the life you want, we give a 100% money back guarantee.
 “Very Inspiring”
Garrett MacEnri, Practice Manager Co Fermanagh

I don’t think I can make the investment to bring the team, can I come alone?
Of course you can come alone, and other people have made that choice too. However what they have all discovered is that if they had brought their team, they could implement the changes much more effectively and sooner. They then do the course a second time bringing their team along, recognising their initial attempt to save money had cost them more in the long run.
“It was a time for empowering the team and providing a catalyst for progress, a really beneficial”
Dr C N, Principal Dentist Shropshire
  • Can I bring my team?
I love your style, yes of course you can, it will make your life so my easier the transitions smoother and will save you time and money. Bring them all Nurses, receptionists, managers, hygienists, therapists, associates and treatment co-ordinators too.
 “Jane brings it to a level that everyone can understand Thank You”
Zelda Palmer Dental Nurse Northern Ireland
  Are you ready to sign up now?

To book your tickets, click here or put this link in your browser

If you have any questions that you want to ask Jane before you sign up Call 07989 757 884 or e mail

If you are interested in having this course run as a bespoke in house workshop, call us on 07989 757 884 for further details.