Its time for your patients to S.H.O.P.
Have you ever wondered how you could do more private treatments, get of the UDA rat race and increase the value of your treatment plans and get a higher case acceptance rate?
If so you are like majority of UK Dentists, who are struggling to help patients make appropriate decisions that will improve their dental health and give them access to treatment that lasts for many many years.
High quality dentistry is cost effective, it has a significant investment and when you consider how long it lasts it provides your patients excellent value for money. £2500 implant that lasts 25 years is only an investment of £100 / year or £0.27 a day. What price a smile?
Communication skills and specifically talking to patients about treatment plans is taught very badly and many dentists tell me that when they follow conventional thinking they talk the patients out of doing any treatment and the patient does not benefit from the care and treatment that is available.
To enable your patients to access the most appropriate care and treatment for them, you must help them to S.H.O.P.
S.H.O.P. is a series of specific questions that elicit from your patients
- Their Starting position. Perceptions of the health, function and beauty of their teeth, mouth and smile now.
- Their Hoped for outcomes. What your patient wants to achieve as a result of any treatment regarding the health, function and beauty of their teeth, mouth and smile.
- Obstacles Those things that have prevented them from accessing appropriate treatment in the past and what may prevent them from getting what they want in the future.
- Possible dates Timescales that the patient has in mind and possible events that they want healthy beautiful teeth, mouth and smile for.
Once you know how to help your patient S.H.O.P. your treatment plan conversion rate will go up and your patients will be delighted with the care and treatment you provide.
If you would like to know more about the questions that enable your patients to S.H.O.P. or any other aspect helping you patient to make the B.E.S.T C.H.O.I.C.E.S join us at one of our unique 2 day training events.
For more information click here or use this link in your browser https://patient-centred-sales-best-choices-june-2018.eventbrite.co.uk