Friday 11 January 2013

What a difference coaching makes

Today I received an e mail from a client out of the blue sumarising how she has benifited from working with me.

With her permission I would like thank her for sharing this with me and allowing me to share it with you.

Specific changes since we started working with Jane                      

ü    Developed systems for regular recalls and reactivation, This has improved patient loyalty and practice cash-flow by 15%

ü    Profit made of £20,000 within 3 months

ü    Developed systems for everything and continue to do so –improving teamwork and staff motivation. Everyone enjoys coming to work and are happy to do new things.
 
ü    Practice meetings are planned and all scheduled in

ü    Developed staff and provide on-going, training. training aids developed.

ü    Added third surgery for hygienist and we have increased her days at the practice by 3 – 4 days a week to add to practice profits

 ü    Improved patient experience and we are getting more referrals. 

ü    Increased patient uptake of treatment plans to increase practice profits due to Sales training with Jane. 

ü    Increased cash flow with methods shown by Jane and again this has added to practice profits 

ü    Increased sales generally of sundries –again increased profits 

ü    We have consistent bookings for dentist and hygienist and we are booking ahead 10 days for dentists and 3 weeks for hygienist 

ü    Increased time for professional development and personal life-not chasing tail anymore and am able to run the business better and am able to make informed decisions to grow practice and have achieved more in last 12 months than last 5 years. Impatient to reach all goals as soon as possible. Personally made better profits  

ü    So satisfying to live with values and feel I don’t have to pretend anymore. Grateful Jane has identified values and I understand them. The team all seem much more in harmony as a result. 

ü    Patients keep telling us they are constantly surprised each time they come to the practice they notice changes.

ü    Reduced costs by 15%

ü    Increased profits by £40,000 so far 

ü    Very Clear about the practice and it comes across including increased confidence. 

ü    Worked hard but feel content. Didn’t seem taxing.

 
Jane communicates very well. She is gifted. Has a lot of knowledge and is able to provide help in every instance. Amazed Jane retains so much information. I have learned to apply information given to personal and professional life and it is so much easier. I look forward to the coaching sessions.
 
If you too would like to experience the same benifits in your practice call me on
07989 757 885 or e mail me on Jane@iodb.co.uk to find out more.


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