“The beginner scorns criticism.
The wise soul carefully weighs it.
The Master says, "But, of course!"
What is your response to criticism and feedback from someone else?
Do you dismiss patient complaints or do you embrace them as a way to improve your practice?
just imagine what amazing outcomes could be possible, if from today you started to welcome critical feedback and asked yourself and your team, ”How can we make sure that no-one has this experience again?”
I welcome your comments and feedback let me know what your think.
Tuesday 26 July 2011
Thought for today
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