Tuesday 1 March 2011

Whose job is it anyway?

Whose job is it anyway?

I came across a short story, I do not know who wrote it and I think that there is a lesson in it for all of us.

It is about four people working in a dental practice, Everybody, Somebody, Anybody and Nobody.

There was a very important job to be done, and we have lots of those in a dental practice, and Everybody was asked to do it.

Everybody was sure that Somebody would do it.

Anybody could have done it, as it was discussed at a staff meeting Everybody agreed what was to be done, but Nobody did it.

Somebody got frustrated, irritated and resentful because it was Everybody’s job.

Everybody thought that Anybody could do it, but  Nobody realised that Everybody wouldn’t do it.

It ended up that Everybody blamed Somebody when Nobody did what Anybody could have done.

The moral of the story : Whenever a decision is made or an action is decided upon it you must be  very specific about what is to be done, when, how and whom and how  feedback  is to be given that the desired course of action has taken place, furthermore commitment must be specifically obtained rather that implied or presumed.

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