Are you having problems with recruitment or finding a new,
perfect position?
At dental school you were not taught how to recruit and
because you are brainy, destined for uni you didn’t have lessons in how
to find a job.
Recruitment is an art that follows a process, that until you
learn the fundamental rules you are at risk of the finding the wrong match, if
you are a practice owner, using the wrong approach results in the endless
revolving door of staff members, if you are an associate it means the emotional
roller coaster of optimism of a new job and the sinking feeling that you have
made another mistake, you job hop, you clinical skills decline, mental health
suffers.
Many people recruit by placing an ad, associate wanted, SOE
computer, full team support, scanner, 50%, good private potential, immediate
start.
The first bright eyed dentist comes along, impressed with
the superficial décor, says yes without meeting the principal, team or doing
any due diligence. Because they have not been taught how to discriminate for
what they want and don’t want, they only questions they ask are about salary,
holiday, and CPD days off. When they start,
they do have SOE, the team is fully staffed mainly with locums and trainees,
the book is crammed with NHS patients with no space to discuss private treatments
or use the scanner. The principal is no where to be seen and you feel letdown,
lost and unsupported. The Practice manager cannot answer any of your questions
and is busy taking control of your book, not allowing you time off, filling
your book through lunch, think you are ungrateful for objecting to a trainee
and perceives you as picky or troublesome when you try and improve your diary
and day. And so the cycle goes on,
There is another way.
To get the right results, team members need to have the
right behaviour and to do this this must have an ARSE that is compatible with
the practice.
This means that you need to look inside first. The greater
clarity you have about the criteria you want and don’t want the better chance
you have of finding ideal. Leaving it to chance is not an option, your future success
depends on the preparation.
Questions to think about,
What is important to you in an associate / practice?
What is essential?
What is important?
What would be nice and not a deal breaker?
What must never be true?
A= Attitudes This is the most important of the four, get it
wrong it causes conflict., disharmony and is the primary reason people move on
to find something better. The wrong Attitude results in a toxic working
environment.
A is about beliefs, values, culture philosophy of dental
care. What are yours, what are they for the practice, are they compatible?
Values and culture elicitation is a process that your coach will take you
through as part of the process of choosing the right match, there is more to it
than choosing fancy marketing works. Clarity about beliefs, values, culture and
philosophy are essential, because these are the (usually) unconscious rudders
that steer your thoughts, decisions and actions. Once you know your values
every decision is easy. Let’s make recruitment easy for you.
R = Reasoning. This is about your thinking patterns. Your thoughts control your emotions
language and behaviours. There are 13 patterns that it is useful to identify
and decode when recruiting an associate or new practice. When you learn how to
decode the cognitive diversity of your candidate or practice, you will be able
to predict their behaviours, what they are like to work with, a dream or a
nightmare. Personalised decoding can be done in 20 minutes, followed by a
debrief and showing you how to identify patterns in others. When you understand
your reasoning patterns and the patterns of what you are looking for, you can
write your ads, schedule your recruitment process to screen for what you are
looking for. If you are looking for a role you can write your application letter,
so it acts as a screening tool, filtering out the wrong practices.
S = Skills. This is less important because skills can and
will be learnt if the right A and R are present. There may be some fundamental
skills that are essential e.g .BDS (or equivalent) if you are looking for a
dentist, ability to speak and be understood etc. You will probably find the
aptitude to learn is more important than having the skills already.
E = Education and Experience CV’s are full of this
information and in most cases, not all it is not essential information. On a
basic level you do need to know that they have mandatory qualifications, and registrations,
and depending on the position experience may or may not be useful.
Conventional recruitment processes focus on a CV which is
heavy on the data about skills, education and experience, and there is little
investigation in the ‘soft skills’, beliefs, values, culture, philosophy, or
reasoning. It is the soft skills that will make or break a working relationship.
There is a better way to recruit excellence.
- Look inside, know your beliefs, values, culture, philosophy, and reasoning.
- Understand what you have to give and what you want.
- Never use a CV
I hope this helps you as you review your options and take the steps towards happiness at work.
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