Friday 27 February 2015

Early Bird Ticket sales end tomorrow

Do you
  • Get frustrated when patients “think about it”?
  • Feel disappointed when your patients choose the cheapest rather than the best?
  • Think patients are confused by all the options?
  • Feel frustrated that you are not providing the types and standard of treatment you are trained to?
  • Want to earn more money?
  • Want to do more interesting and rewarding dentistry?
  • Want to attract more of the patients you like to treat?
  • Do you want a significantly better quality of life?
  • Do you want sustainable results quickly?

Now is your chance
Patient centred sales is a unique 2 day training programme that will show you a simple communication framework that will enable you to do better quality dentistry, earn more money how you can earn more money and enjoy your work by putting your patients first
"Patient centred sales, is a unique and essential dental business master-class for the whole team"

Hi Jane,
I would just like to tell you that your course [Patient Centred Sales] is the best thing I have ever done and yes you can quote me on that !! 
CC Dentist Wales


Date               Thursday and Friday 12th and 13th March 2015
Venue             Bicester
Time              Thursday 9:00 – 17:30    Friday 8:00 -16:00 (Registration 8:30- 8:45)
VCPD           16.5 hours
100% money back guarantee
Investment
 Early bird discount, 1st - 28th Feb 
 £900* per dentist, lab owner £600* per hygienist, Therapist or team technician £300* per dental nurse, receptionist, practice manager and treatment coordinator
Almost missed the worm, non-discounted price, 1st  - 11th March 
 £1000* per dentist, lab owner £700* per hygienist, therapist or team technician and £350* per dental nurse, receptionist, practice manager and treatment coordinator
Ticket sales will close 19th November at 12:00 noon
*Excluding VAT
 Lunch and refreshments provided
“We have recorded a 46% uplift in our sales within four weeks, all our dentists now want to go on this course.”

To book your tickets, click here or put this link in your browser

About your trainer
 Your trainer and coach, Dr Jane Lelean, is the only dentist in Europe who has been accredited by the International coach federation as a Professional Certified Coach. Jane Currently works with Dentists and other entrepreneurs in UK, Europe and as far away as USA and Australia, helping them achieve more patients, more money, more time, a significantly better quality of life and achieving results in 3-6 months. Jane has a unique blend of experience and expertise combining her roles as a dentist, practice owner, commercial experience and coach.

Jane, “You are a pretty Yoda full of wisdom”
A Wilkinson Buckinghamshire

Why would you need to come on this course?
  • Are you frustrated by the type of dentistry you are doing?
  • Do you have too few patients or not enough treatment to fill your days?
  • Are you short of money, debts increasing and worrying about your financial future?
  • Are you short of time, rushing around and not getting everything done?
  • Are you unhappy with your quality of life, feeling tired, fed up, sick, poor quality relationships and not enough fun or recreation?
 “Today I ’sold’, 1 Procera crown, £240 worth of composite fillings and 2 veneers on 3 different patients and I don't feel like I am selling to people they are asking for what they really want because I am paying more attention to them.
Thanks again, I will carry on the good work”

Catherine – Dentist South Wales- Patient centred sales

To book your tickets, click here or put this link in your browser

How would it be?
  • If you knew a simple fool-proof way to convert higher value treatment plans?
  • If you knew a predicable way that your patients were asking for higher value treatment?
  • If you knew how to create a steady stream of patients to your practice that loved what you do they stay with you for a life time?
  • You were able to spend your days doing the dentistry you loved?
  • If you could be certain that you could offer great dentistry at a price that is fair to your patients and rewards your and your team well?
  • If you have the free time to do the things that you want with the people you love, when you want.
  •  If you could transform your sales quickly and easily?
 “It was brilliant you must come”

The Institute of dental Business does this and this Patient centred Sales is your first step to learn how.
 Book Now
 What this course gives you
  •  Patient Centred Sales is a unique two day workshop styled training delivered by one of the UK’s leading Dental Business coaches, that simply and ingeniously gives you a step by step process that helps your patient choose the best treatment for them and say “Yes”.
  •  This course has a limited number of delegates because we want to ensure that you get individual attention, and all your questions answered.
  •  Hands on experience and an opportunity to practice and hone your skills before you return back to practice.
  • A fantastic experience that unites the whole team

“Jane recently gave a two day course in our practice on “Patient Centred Sales” which was a real eye opener for us. The very next morning, by asking one patient the right question while I waited for her local to work , I “sold” her a treatment plan for TMJ assessment, ortho and whitening that will recoup 75% of the cost of Jane’s course.  Instant result!” 
Cormac Dental Practice owner Ireland
  Do please share the details of Patient Centred Sales with your friends and colleagues, and recommend the join you on the programme now. Thank you.

  Book now

To book your tickets, click here or put this link in your browser

What is included in your training:
The Patient Centred Sales and its simple steps will help you make your good practice great
Our unique formula includes
  • New and more effective ways to take your patient’s history
  • Elegant ways to discover what is important to your patients
  •  Fool-proof ways to identify and overcomes your patient’s blocks to treatment
  • Compelling ways to present your treatment plans
  • Relaxed ways to secure commitment
.Healthy lunch and refreshments
 The main themes are
  • What is patient centred selling?
  • Elegant effective history taking
  • Discovering what are your patients wants and needs?
  • Compelling treatment plan presentations
  • Preventing and overcoming objections
  • Dealing with the question of price
  • Dealing with “is this available in the NHS?”
  • How to build your patient list

 “Jane knows her subject and is very inspiring”
Dental Practice Manager Milton Keynes

To book your tickets, click here or put this link in your browser

What will the difference be when I get back to practice?
  • Your patients will ask for higher value treatment
  • You will be able to offer higher quality options
  • You will be able to earn more money
  • You will be able to offer more private treatment
  • Your team will be able to sell more on your behalf
  • You will have tips and tools that you can implement immediately.
  • You will be able to attract the right patients.
  • You will have a more committed and motivated team
  • You will be able to take more time off and have e a better quality of life.
“It was worth the money spent and can implemented achievably” 
Dr Michelle Wyngaard – Principal dentist- Suffolk

Are you ready to join now, yes?

To book your tickets, click here or put this link in your browser

Some common questions you may also be asking
 “Interesting and inspirational to improve working methods”
Maria Keady, Principal Dentist Norfolk
  • Do you deliver value for money?
 Absolutely, we are so confident that this course will give your sales the life you want, we give a 100% money back guarantee.
 “Very Inspiring”
Garrett MacEnri, Practice Manager Co Fermanagh

I don’t think I can make the investment to bring the team, can I come alone?
Of course you can come alone, and other people have made that choice too. However what they have all discovered is that if they had brought their team, they could implement the changes much more effectively and sooner. They then do the course a second time bringing their team along, recognising their initial attempt to save money had cost them more in the long run.
“It was a time for empowering the team and providing a catalyst for progress, a really beneficial”
Dr C N, Principal Dentist Shropshire
  • Can I bring my team?
I love your style, yes of course you can, it will make your life so my easier the transitions smoother and will save you time and money. Bring them all Nurses, receptionists, managers, hygienists, therapists, associates and treatment co-ordinators too.
 “Jane brings it to a level that everyone can understand Thank You”
Zelda Palmer Dental Nurse Northern Ireland
  Are you ready to sign up now?

To book your tickets, click here or put this link in your browser

If you have any questions that you want to ask Jane before you sign up Call 07989 757 884 or e mail Jane@IODB.co.uk


If you are interested in having this course run as a bespoke in house workshop, call us on 07989 757 884 for further details.

Wednesday 25 February 2015

Do you know how to Centre Your Sales?

Do you
  • Get frustrated when patients “think about it”?
  • Feel disappointed when your patients choose the cheapest rather than the best?
  • Think patients are confused by all the options?
  • Feel frustrated that you are not providing the types and standard of treatment you are trained to?
  • Want to earn more money?
  • Want to do more interesting and rewarding dentistry?
  • Want to attract more of the patients you like to treat?
  • Do you want a significantly better quality of life?
  • Do you want sustainable results quickly?

Now is your chance
Patient centred sales is a unique 2 day training programme that will show you a simple communication framework that will enable you to do better quality dentistry, earn more money how you can earn more money and enjoy your work by putting your patients first
"Patient centred sales, is a unique and essential dental business master-class for the whole team"

Hi Jane,
I would just like to tell you that your course [Patient Centred Sales] is the best thing I have ever done and yes you can quote me on that !! 
CC Dentist Wales


Date               Thursday and Friday 12th and 13th March 2015
Venue             Bicester
Time              Thursday 9:00 – 17:30    Friday 8:00 -16:00 (Registration 8:30- 8:45)
VCPD           16.5 hours
100% money back guarantee
Investment
 Early bird discount, 1st - 28th Feb 
 £900* per dentist, lab owner £600* per hygienist, Therapist or team technician £300* per dental nurse, receptionist, practice manager and treatment coordinator
Almost missed the worm, non-discounted price, 1st  - 11th March 
 £1000* per dentist, lab owner £700* per hygienist, therapist or team technician and £350* per dental nurse, receptionist, practice manager and treatment coordinator
Ticket sales will close 19th November at 12:00 noon
*Excluding VAT
 Lunch and refreshments provided
“We have recorded a 46% uplift in our sales within four weeks, all our dentists now want to go on this course.”

To book your tickets, click here or put this link in your browser

About your trainer
 Your trainer and coach, Dr Jane Lelean, is the only dentist in Europe who has been accredited by the International coach federation as a Professional Certified Coach. Jane Currently works with Dentists and other entrepreneurs in UK, Europe and as far away as USA and Australia, helping them achieve more patients, more money, more time, a significantly better quality of life and achieving results in 3-6 months. Jane has a unique blend of experience and expertise combining her roles as a dentist, practice owner, commercial experience and coach.

Jane, “You are a pretty Yoda full of wisdom”
A Wilkinson Buckinghamshire

Why would you need to come on this course?
  • Are you frustrated by the type of dentistry you are doing?
  • Do you have too few patients or not enough treatment to fill your days?
  • Are you short of money, debts increasing and worrying about your financial future?
  • Are you short of time, rushing around and not getting everything done?
  • Are you unhappy with your quality of life, feeling tired, fed up, sick, poor quality relationships and not enough fun or recreation?
 “Today I ’sold’, 1 Procera crown, £240 worth of composite fillings and 2 veneers on 3 different patients and I don't feel like I am selling to people they are asking for what they really want because I am paying more attention to them.
Thanks again, I will carry on the good work”

Catherine – Dentist South Wales- Patient centred sales

To book your tickets, click here or put this link in your browser

How would it be?
  • If you knew a simple fool-proof way to convert higher value treatment plans?
  • If you knew a predicable way that your patients were asking for higher value treatment?
  • If you knew how to create a steady stream of patients to your practice that loved what you do they stay with you for a life time?
  • You were able to spend your days doing the dentistry you loved?
  • If you could be certain that you could offer great dentistry at a price that is fair to your patients and rewards your and your team well?
  • If you have the free time to do the things that you want with the people you love, when you want.
  •  If you could transform your sales quickly and easily?
 “It was brilliant you must come”

The Institute of dental Business does this and this Patient centred Sales is your first step to learn how.
 Book Now
 What this course gives you
  •  Patient Centred Sales is a unique two day workshop styled training delivered by one of the UK’s leading Dental Business coaches, that simply and ingeniously gives you a step by step process that helps your patient choose the best treatment for them and say “Yes”.
  •  This course has a limited number of delegates because we want to ensure that you get individual attention, and all your questions answered.
  •  Hands on experience and an opportunity to practice and hone your skills before you return back to practice.
  • A fantastic experience that unites the whole team

“Jane recently gave a two day course in our practice on “Patient Centred Sales” which was a real eye opener for us. The very next morning, by asking one patient the right question while I waited for her local to work , I “sold” her a treatment plan for TMJ assessment, ortho and whitening that will recoup 75% of the cost of Jane’s course.  Instant result!” 
Cormac Dental Practice owner Ireland
  Do please share the details of Patient Centred Sales with your friends and colleagues, and recommend the join you on the programme now. Thank you.

  Book now

To book your tickets, click here or put this link in your browser

What is included in your training:
The Patient Centred Sales and its simple steps will help you make your good practice great
Our unique formula includes
  • New and more effective ways to take your patient’s history
  • Elegant ways to discover what is important to your patients
  •  Fool-proof ways to identify and overcomes your patient’s blocks to treatment
  • Compelling ways to present your treatment plans
  • Relaxed ways to secure commitment
.Healthy lunch and refreshments
 The main themes are
  • What is patient centred selling?
  • Elegant effective history taking
  • Discovering what are your patients wants and needs?
  • Compelling treatment plan presentations
  • Preventing and overcoming objections
  • Dealing with the question of price
  • Dealing with “is this available in the NHS?”
  • How to build your patient list

 “Jane knows her subject and is very inspiring”
Dental Practice Manager Milton Keynes

To book your tickets, click here or put this link in your browser

What will the difference be when I get back to practice?
  • Your patients will ask for higher value treatment
  • You will be able to offer higher quality options
  • You will be able to earn more money
  • You will be able to offer more private treatment
  • Your team will be able to sell more on your behalf
  • You will have tips and tools that you can implement immediately.
  • You will be able to attract the right patients.
  • You will have a more committed and motivated team
  • You will be able to take more time off and have e a better quality of life.
“It was worth the money spent and can implemented achievably” 
Dr Michelle Wyngaard – Principal dentist- Suffolk

Are you ready to join now, yes?

To book your tickets, click here or put this link in your browser

Some common questions you may also be asking
 “Interesting and inspirational to improve working methods”
Maria Keady, Principal Dentist Norfolk
  • Do you deliver value for money?
 Absolutely, we are so confident that this course will give your sales the life you want, we give a 100% money back guarantee.
 “Very Inspiring”
Garrett MacEnri, Practice Manager Co Fermanagh

I don’t think I can make the investment to bring the team, can I come alone?
Of course you can come alone, and other people have made that choice too. However what they have all discovered is that if they had brought their team, they could implement the changes much more effectively and sooner. They then do the course a second time bringing their team along, recognising their initial attempt to save money had cost them more in the long run.
“It was a time for empowering the team and providing a catalyst for progress, a really beneficial”
Dr C N, Principal Dentist Shropshire
  • Can I bring my team?
I love your style, yes of course you can, it will make your life so my easier the transitions smoother and will save you time and money. Bring them all Nurses, receptionists, managers, hygienists, therapists, associates and treatment co-ordinators too.
 “Jane brings it to a level that everyone can understand Thank You”
Zelda Palmer Dental Nurse Northern Ireland
  Are you ready to sign up now?

To book your tickets, click here or put this link in your browser

If you have any questions that you want to ask Jane before you sign up Call 07989 757 884 or e mail Jane@IODB.co.uk


If you are interested in having this course run as a bespoke in house workshop, call us on 07989 757 884 for further details.

Tuesday 24 February 2015

What are your words that sell?

Words that sell

·         Do you ever feel like you are not being listened to?
·         Do you often wonder if you have been understood?
·         Do you want to convert more treatment?
·         Do you ever get the sense that your patients do not understand what you are telling them?
·         Do you get frustrated that patients don’t want the best treatment available?
·         Do your patients ever go away and ‘think about treatment’?
·         Is English your second language and do you ever feel misunderstood?
·         Have you ever wondered why so many people are learning NLP?

If you answered yes to any of these questions you may also feel that you and your patients arespeaking differnt languages or in some way are not connecting as well as you could.
 If so, this is the perfect course for you.

Words that Sell is an interactive workshop style seminar for the entire dental team. As a result of attending this unique dental master-class, your team will  learn new communication skills and be inspired in how they use them benefitting your patients in amazing ways. 
This course will teach all members of the team effective communication.
Areas to be covered include;
·         Rapport building
·         Language predicates
·         Linguist distortion deletions and generalisations
·         Listening skills
·         eye accessing cues
·         Overcoming conflict
·         Dealing with objections
·         and much much more

As a result of attending this course you will
·         Be able to communicate more effectively with your colleagues suppliers and patients
·         Understand how to prevent and resolve conflict
·         Build rapid and deep rapport
·         Listen really well
·         Improve the patient experience

What are your motivations for attending?
·         Do you want more patients?
·         Do you want more money?
·         Do you want more time?
·         Do you want a more reliable team?
·         Do you want a significantly better quality of life?
·         Do you want sustainable results quickly?

Whatever you want for you and your practice, learning to speak the same language as your patients is key
This is one of Jane’s most popular programmes and it is an excellent entry level programme for anyone who wants to;
·         Improve their communication skills,
·         Improve their  leadership
·         Become a coach, mentor or tutor
·         Impove their treatmentplan conversion rate
·         Enhance their communication with patients, colleagues, family and friends
·         Learn about NLP
 The day is ideal for all members of the team so you should definitely bring along your hygienists, nurses and non-clinical staff.
Practices that embrace “words that sell” will be fulfilling some of their requirements for diversity  and equality, and will have a significant impact  in other CQC areas, such as Regulation 17 – Respecting and involving service users, Regulation 18 - Consent to care and treatment and others besides.  
1.2 in the GDC standards requires that “you should be aware of how your tone of voice and body language might be perceived”, this programme gives you all these insights.

Book Now
To book your tickets, click here or put this link in your browser




Course aims
To enable delegates to build rapid and lasting rapport with their patients and staff and develop non-linguistic and linguistic skills that will enable you to become more effective and influential communicators.
Anticipated outcomes
To provide delegates with ways that non – verbally they can build and enhance rapport
Identify other people’s preferred language patterns and communicate in their style.




Date                Friday April 24th 2015
Venue             Bicester ( just round the corner from Bicester village shopping outlet open until 20:00)
Time               9:00 – 16:30      (Registration 8:30- 8:45)
vCPD              7.5 hours


Investment
 Early bird February 1st - 31st March 2015
 £200* per dentist and lab owner, £125* per hygienist, Therapist  and team technician £95* per DCP and PM
Almost missed the worm, 1st - 23rd April 2015
 £250* per dentist and lab owner, £150* per hygienist, therapist or team technician £125* per DCP and PM
*Excluding VAT
 Lunch and refreshments provided

Book Now
To book your tickets, click here or put this link in your browser




About your trainer
 Your trainer and coach, Dr Jane Lelean, is the only dentist in Europe who has been accredited by the International coach federation as a Professional Certified Coach. Jane Currently works with Dentists and other entrepreneurs in UK, Europe and as far away as USA and Australia, helping them achieve more patients, more money, more time, a significantly better quality of life and achieving results in 3-6 months. Jane has a unique blend of experience and expertise combining her roles as a dentist, practice owner, commercial experience and coach.

Jane, “You are a pretty Yoda full of wisdom”
A Wilkinson Buckinghamshire

Why would you want to come on this course?
·         You have too few patients or not enough treatment to fill your days
·         You want to do more exciting and rewarding treatment.
·         You want to become fully private or become less dependent on the NHS
·         You are about to or have just bought a practice
·         You have financial concerns
·         You are you short of time, rushing around and not getting everything done
·         You are you unhappy with your quality of life, at work or at home, feeling tired, fed up, sick, poor quality relationships and not enough fun or recreation?
·         You have staff problems or your team is not performing as well as it could or should.
·         Your staff meetings and team reviews leave something to be desired
·         You are developing your career and becoming a mentor trainer or tutor?

How would it be, 
·         If you found it easy to understand and to be understood?
·         If you knew a simple fool-proof ways to become a more influential communicator?
·         If your receptionist was easily able to convert every enquiry into to a booked appointment?
·         If you knew how to put patients at ease in seconds without saying a word?
·         If you knew how to present every treatment plan so your patients “got it”?
·         If you could run staff meetings, reviews or tutorials really effectively?
·         If you knew how to create a steady stream of patients to your practice that loved what you do they stay with you for a life time.
·         If you could transform your practice quickly and easily?

To book your tickets, click here or put this link in your browser




“It was brilliant you must come”

The Institute of dental Business does this and Words that sell  is your first step to learn how.
 Book Now
 What this course will give you
Words that sell is a unique one day master-class delivered by one of the UK’s leading Dental Business coaches, that simply and ingeniously shows you how to become a really effective communicator..
 This course has a limited number of delegates to ensure that you get individual attention, and your questions answered.
Do please share the details of Words that sell  with your friends and colleagues, and recommend it to them now. Thank you.
“I have got everything I was looking and most importantly I now have clarity and I know where I am going”
Dr C Reynolds Principal Dentist Eire
 Book now
  
What is included in your day
Words that sell and its simple steps to make your good practice great
This unique master class is a walk through all the steps that are essential for you to have a sustainably successful communication. It is a delightful mix of training, activities, playful educational game, presentations, Q&A and application to practice, and some of the tools used by Paul Mckenna and Derren Brown
Healthy lunch and refreshments

The main themes are
What are rapport and communication?
How do your patients communicate?
How to know what other people are thinking
Words of influence
How to mind read your patients through their eyes
Metaphors and stories
Metaprogrammes in communication

What will the difference be when I get back to practice?
You will know what to do, how to do it, when to do it and who should do it.
You and your team will be able to work together with a common goal and understanding
Your patients will be more receptive to what you are offering.
You will have much improved team
You will feel far more confident in your communication
You will understand and be understood

“It was worth the money spent and can implemented achievably” 
Dr Michelle Wyngaard – Principal dentist- Suffolk

Are you ready to join now, yes?
To book your tickets, click here or put this link in your browser


Some common questions you may also be asking


·          I don’t have time to do all this extra stuff, can’t I just do the dentistry?
 Yes I know many others including me have felt that way, and you will find that when you learn how to communicate really effectively you will find it easier to ask others to do what they need to so you can do the dentistry.
 “Interesting and inspirational to improve working methods”
Maria Keady, Principal Dentist Norfolk

·         Could I just send my Manager?
 Yes you could, and I don’t think you would get the outcome you want, improve the communication of the whole team. Imagine what I could be like if every member of you team were speaking the same language as your patients and were effective listeners and communicators, what difference would that make?

“Very Inspiring”
Garrett MacEnri, Practice Manager Co Fermanagh

·         Can I bring all my team?
I love your style, yes of course you can, it will make your life so my easier the transitions smoother and will save you time and money. Bring them all Nurses, receptionists, managers, hygienists, therapists, associates and your life partner and spouse too.



“Jane brings it to a level that everyone can understand Thank You”

Zelda Palmer Dental Nurse Northern Ireland


·         I get on well with my patients, and it is at home I am not understood, will this help? 
Absolutely, communication, is communication, is communication, when you recognise and can chose to use various language patterns depending on who you are talking to, that is when you become an influential communicator and things improve at home.

“Thank you Jane, For opening my eyes, before working with you I feel I was walking around with my eyes and ears shut , you helped and encouraged me during very hard times in my business. Because of your guidance, training, coaching and knowledge that you have given me, today I am much healthier and wealthier person.” 
Forouzan Pessian Prosthodontist London
  
 Are you ready to sign up now?
To book your tickets, click here or put this link in your browser





If you have any questions that you want to ask Jane before you sign up Call 07989 757 884 or e mail Jane@IODB.co.uk