Have you ever wondered how you could do more private treatments?

 Its time for your patients to S.H.O.P.

Have you ever wondered how you could do more private treatments, get of the UDA rat race  and increase the value of your treatment plans and get a higher case acceptance rate?

If so you are like majority of UK Dentists, who are struggling to help patients make appropriate decisions that will improve their dental health and give them access to treatment that lasts for many many years.

High quality dentistry is cost effective, it has a significant investment and when you consider how long it lasts it provides your patients excellent value for money. £2500 implant that lasts 25 years is only an investment of £100 / year or £0.27 a day. What price a smile?

Communication skills and specifically talking to patients about treatment plans is taught very badly and many dentists tell me that when they follow conventional thinking they talk the patients out of doing any treatment and the patient does not benefit from the care and treatment that is available.

To enable your patients to access the most appropriate care and treatment for them, you must help them to S.H.O.P.

S.H.O.P. is a series of specific questions that elicit from your patients

•          Their Starting position.                   Perceptions of the health, function and beauty of their teeth, mouth and smile now.

•          Their Hoped for outcomes.          What your patient wants to achieve as a result of any treatment regarding the health, function and beauty of their teeth, mouth and smile.

•          Obstacles                                             Those things that have prevented them from accessing appropriate treatment in the past and what may prevent them from getting what they want in the future.

•         Possible dates                                   Timescales that the patient has in mind and possible events that they want healthy beautiful teeth, mouth and smile for.

 

Once you know how to help your patient S.H.O.P. your treatment plan conversion rate will go up and your patients will be delighted with the care and treatment you provide.

If you would like to know more about the questions that enable your patients to S.H.O.P. or any other aspect helping you patient to make the B.E.S.T  C.H.O.I.C.E.S join us at one of our unique 2 day training events.

For more information click here or use this link in your browser  https://patient-centred-sales-best-choices-june-2018.eventbrite.co.uk

Are you a practice manager or do you know one?

Are you a dental Practice manager or do you know one?

• Are you frustrated by lack of or erratic income for the practice? 
• As a practice manager do you find it difficult to balance the books?
• Would you like your clinicians to generate more income?
• Are you clinicians scared of being sued?
• Would your clinicians like to get of the UDA treadmill and do more private work?
• Would you like to introduce a patient care coordinator?

If you answered “Yes” to any of these questions now is the time to attend Patient Centred Sales – BEST CHOICES

This unique programme designed by dentists for the dental team and has a unique money back guarantee.

“Jane is a brilliant, inspirational and really captures your attention.  A very well put together course. Thank you”

“I found both days really interesting and it has significantly changed the way my nurse and I work. I now do a lot more of the treatment I 'like' to do rather than the things I 'have' to do, and I know lots of patients have had treatment they really wanted which I effectively didn't offer to them before.”

 “Since attending the course I have done a lot more private work”

To find out more visit https://patient-centred-sales-best-choices-june-2018.eventbrite.co.uk

Or call us on 07989 757 884

This is what some other practice mangers have said

 “Jane is amazing, her courses are like no other you'll have ever attended. Relevant, amusing and full of relevant information” - Sarah Marshall, Practice Manager, Croxley Green

“It's motivating and gives me confidence to be great at my job” –

 Lisa Freeman, Practice Manager, Oxford

“All practices would benefit from attending” –

 Victoria Proffitt, Deputy Practice Manager Oxford

“Dear Jane, 

I thoroughly enjoyed the course and feel I learned an awful lot about how my staff should be approaching the patient from a commercial point of view yet at the same time allowing the patient to direct their treatment wishes rather than coming across as hard sell!

Practice manager Greenock

"Motivational, inspiring, highly recommended."

Karen Paterson - Area Development Manager – Scotland

"You must do it! It will transform the way you speak to patients. It is not like any other dental course."

Fiona Cunningham - Area Development Manager - Broxburn EH52

"That even with no knowledge of dentistry, I found it extremely beneficial from a managing of staff perspective - it will allow me to better understand how they can help the business grow. I would strongly recommend all of my clinicians attend!" I LOVED IT DELIVERY WAS EXCELLENT !!!

Grant Maxwell - Practice Manager - Glasgow G52

"A very useful course that will give you the framework and knowledge to give patients a better choice"

Martina Barnes Practice Manager

"Absolutely brilliant, interesting, fun - but relevant - really helpful. Thanks. Will make the dentists life better."

Annalie Bell -  Practice Manager - Huddersfield HD2

"It’s a powerful course which provides some great ideas on how to engage with patients to talk about treatment. Jane is very influential because of her experience as a dentist. I have come away with some great hints and tips to help grow private."

Michelle Holmes - Private and specialist development Manager - Derbyshire SK23

"The best use of two days to help you develop yourself and to become a more successful and happier dentist. Make sure that you book a place with your practice team to get the most out of the course."

Richard Ablett -  Clinical Director - NE16

To find out more visit https://patient-centred-sales-best-choices-june-2018.eventbrite.co.uk

Or call us on 07989 757 884

You don't have to do another clinical course

• Do you know of a dental clinician who has struggled and attended one or many highly recommended clinical course(s) hoping that their patient numbers, turnover and profitability increase and their staff will be much happier, only to be disappointed?

• Do yu know a dentist who has become increasingly frustrated because they have excellent clinical skills, able to offer a high quality  dentistry to their patients and yet their patients don’t want the excellent treatment thay are being offered?

• Do you know of a great clinician who despite their excellent clinical skills has received complaints or even been sued?

•  Do you know a dentist who is frustrated and feels trapped in the NHS system and wants to do more private work because their patients will benefit?

Research in the U.S. has shown in a study of 3000 hospitalised patients 3.7% had experienced an adverse outcome and of those only about 0.9% were as a result of negligence and yet 12.5% patients sued. In the cases where the patient sued the treatments were reviewed and in 66% there was no evidence of negligence.

Research has also shown that many patients have decided to sue before the alleged negligence has occurred.

It seems patients are suong for reasons other than clinical error.

Would you like to learn how to;

• Increase your treatment plan acceptance rate?
• Increase the value of your treatment plans?
• Increase your patient numbers?
• Build a happier team?
• Reduce the risk of complaints and being sued?

If you answered “Yes” to any of these questions now is the time to attend Patient Centred Sales –BEST CHOICES

This unique programme designed by dentists for dentists and their team has a money back guarantee.

“Jane is a brilliant, inspirational and really captures your attention.  A very well put together course. Thank you”

“I found both days really interesting and it has significantly changed the way my nurse and I work. I now do a lot more of the treatment I 'like' to do rather than the things I 'have' to do, and I know lots of patients have had treatment they really wanted which I effectively didn't offer to them before.”

 “Since attending the course I have done a lot more private work”

To find out more click here, visit 

https://patient-centred-sales-best-choices-june-2018.eventbrite.co.uk

Or call us on 07989 757 884