Thursday, 18 July 2013

You can win a coaching or training session valued £300.

You can win a coaching or training session valued £300.






To win an hour of free coaching session valued at £300 send an e mail titled July Prize Draw to
Jane@IODB.co.uk answering the questions below and the first person out of the hat will win a one hour coaching session free
.
• What are the 3 biggest frustrations in your practice related to sales and treatment plan conversion?
• What impact is this situation having on you, your team and your patients?
• If this situation stays the same or deteriorates what will the impact be in the next 12 months?


Send your answers to Jane@IODB.co.uk

The closing date to submit your answers is the last day of the month

The winner will be announced in the September 2013 newsletter.

This month you could be the winner – send in your entry today.

• What are the 3 biggest frustrations in your practice related to sales and treatment plan conversion?
• What impact is this situation having on you, your team and your patients?
• If this situation stays the same or deteriorates what will the impact be in the next 12 months?


This is what our previous winners have said;

“I have been quite staggered by the progress we have made since we last spoke”
RD Dentist Warwickshire

“I think you are excellent”
JT Dentist Ireland

“Thank you very much for a wonderful coaching session. I feel empowered again”
PJ dentist Harrow


Some of our previous winners include
Dr Claudia Muegge
Dr Elaine Hope
Dr Stephen Murray
Dr Alistair Saleem
Dr Priti Joshi
Marcus Clery
Hilary Fletcher Ecco Oxford



You can win send your answers to Jane@IODB.co.uk  today

• What are the 3 biggest frustrations in your practice related to sales and treatment plan conversion?
• What impact is this situation having on you, your team and your patients?
• If this situation stays the same or deteriorates what will the impact be in the next 12 months?


Wednesday, 17 July 2013

Is your practice unwell?


 
 
 
 
It is a well-known fact that people are more likely to seek advice from a doctor, dentist, osteopath etc. when they have an acute problem, that is that the pain is incredibly bad, debilitating and can’t be ignored,  than when they have a chronic, low grade or grumbling problem that they can mask or ignore. Ask any healthcare practitioner and they will usually say “I wish you had come to me as soon as you noticed this, I could have prevented the pain you are in now, and the treatment would have been quicker, more effective and less expensive in terms of time and money.”

The same is true of an ailing practice or business, spot the signs early and call me in as your expert coach and you will not only save yourself time, money and stress, you will improve your finances, your patients health and your quality of life so you will be able to spend more time and money doing what you want, with who you want, when you want. Sound like a good idea?

What are the signs and symptoms of an unwell practice?

Are you suffering from low grade chronic problems in your business that until now you have masked or that or ignored, or is your practice unwell in need of urgent reparative treatment and care?

What are the signs and symptoms of a chronically unwell practice?

These include the following;

  • Drop in income
  • Cheques and payments bouncing,
  • Overdraft and other debts increasing
  • You are unhappy and so are your staff
  • High turnover and high absence rate of staff
  • Missing your UDA targets
  • Your partner is unhappy at the amount of time you spend at work
  • Equipment failure
  • FTA’s late cancellations and gaps in your appointment
  • Patients declining or putting off treatment plans
  • Drop of in new patients
  • Permanently stressed
  • Difficult personal or professional relationships


Sound familiar? Because you have now noticed there is a problem, now is the time to work with me as your business coach before things get worse.

What are the signs and symptoms of an acutely sick practice?

  • The bank has withdrawn your overdraft,
  • You can’t pay your bills on time
  • High level of sickness and absenteeism
  • You lose several staff at the same time,
  • High turnover of the staff
  • Your PCT cancels your contract,
  •  Your partner leaves you because they never see you,
  •  A vital piece equipment fails and you can’t work,
  • Your clients and patients have left you for the competition.
  • Patients quibbling over fees and treatment plans
  • Spaces in the appointment book.
  • Patient complaints
  • Broken personal relationships
  • You become physically or psychologically sick and can’t work
  • Abuse of or dependence or on alcohol or drugs
  • Insomnia
  • Permanently stressed
  • In extreme cases suicidal thoughts or action.

What are the consequences if your patient puts off seeking treatment for toothache? That’s right at best it is more complicated and more expensive and at worse they may lose their tooth.
 
What will the consequences be if you continue put of seeking professional coaching advice to help with your ailing practice?

Dentists and dental team members like you do amazing work and so it saddens me when I also hear stories about practices with financial problems, insufficient patients and staff that are not working as a team, principals that are struggling to keep on top of running the practice and the clinical work, working early mornings, lunch times, evenings and weekends. Does this sound like you?

“Changing people's lives by changing people smiles.”

 To check the health of your practice complete a free Brilliant practice evaluation (BPE)

 
Click here for your free BPE or visit  http://www.healthyandwealthy.co.uk/your_BPE/ to find out more

Monday, 15 July 2013

4 steps to success

 

 Which of these statements best describe your practice?

  • My appointment book has become gappy, I am seeing fewer new patients. 
  • My takings have gone down, my financial position is getting tight. 
  • The patients I do see are spending less and putting off treatment. 
  • The marketing I have done hasn’t worked and I don’t know what else to do. 
  • There is too much ’red tape’, I don’t have enough time to do everything I am supposed to. 
  • I am working harder and earning less, my home life  and health is suffering. 
  • I find it difficult to recruit, train, manage and retain staff that do their job properly. 
  • I am considering selling my business. 
  • I am a dentist not a business person. 
  • Dentistry is not fun anymore.

 
We are here to help

If you answered yes to any of those questions, this course is perfect for you and your team.


You are invited to a FREE dental training event for you and all your team

 Date                Wednesday 18th September

Time                16:30 -21:30

Venue               Orthoclinique SG5 1JW

Hosted By        Dr Jane Lelean             The institute of Dental Business

                        Marie Brown                   Henry Schein

                        Rajan Bhatiani               Orthoclinique

CPD              3 hours verifyiable
  
 

4 steps to success teaches you what you weren’t taught at dental school, how to create and manage a really successful practice, that you and your staff want to work in and your patients want to attend. Follow these 4 simple steps and your success is guaranteed.

For more information and to register visit
http://www.healthyandwealthy.co.uk/images/pdfs/4stepstosuccess.pdf

Join us click here and visit http://www.eventbrite.co.uk/event/6617205239



“It was really useful and interesting! Try it and see!”
Hulya Huseyin – Practice Manager Surrey

 
“Motivation and good ideas to implement”
Principle Dentist, Maria Keady, Suffolk


“I have got everything I was looking for from this evening’s coaching session and most importantly I now have clarity and I know where I am going”
Dr Reynolds Principal Dentist Eire


"Very Clear about the practice and it comes across including increased confidence.
Please go – you’ll find it valuable"
B Carlyle, Belfast


"It was a great session yesterday.  I learned so much in one hour.”
Selaraj Balaji Dentist Buckinghamshire


"I definitely came away with new ideas to implement"
C Henderson, Belfast


"How good was that training!"
L Quinn, Belfast

 
 
Join us click here and visit http://www.eventbrite.co.uk/event/6617205239

because we want to give all delegates an personalised evening, we are limiting places, so book early to reserve your place.


Friday, 12 July 2013

Free tele-seminar Leadership with HEART


 
 
Are you fed up with not feeling in control of your own practice?
Are you sick of lazy or controlling staff?
Are you in a quandary about managing quarrelling staff?
Are you irritated that your instructions are ignored?
Are you tired of team members that can’t think for themselves and need to be told everything?
Are you unhappy because you are constantly undermined?
Are you disheartened by dismal finances?
Ate you perturbed by low patient numbers?
If you answered “Yes” to any of these questions
Leadership with HEART is perfect for you.
 
Leadership with HEART is a free tele-seminar designed for dentists and their teams

Date               Wednesday 14th August
Time              19:00 -20:00
Location        On-line accessed by phone or internet
 
To find out more click here

To register click here
 
 

IMPORTANT - changes to yahoo addresses of your clients, colleagues and friends


 

Important changes to Yahoo e mail accounts

 
I am not sure that if you are aware, from 15th July 2013 Yahoo are closing down inactive e mail accounts and releasing the Yahoo e-mail addresses to the general public.
 
This may mean that you will unable to remain in contact with clients, colleagues or friends if they have yahoo e mail addresses.  Because Yahoo will be releasing the email addresses to the public the new subscriber will start to receive mail that is not intended for them.
 
I would strongly suggest that before 15th July you go through your databases of personal and professional accounts, identify any of your clients, colleagues and friend advising them of the changes and ask that they send you an alternative e mail address so that you can stay in contact with them.

 
I trust that this has been useful.

 
If you have any questions please feel free to contact me.
 
Jane

Thursday, 11 July 2013

4 steps to 'YES'

Last night I hosted my regular free monthly tele-seminar, yesterday I focused on sections of my module Stunning Patient Centred Sales.

I shared a simple 4 step process with a number of dentists world wide, from UK, Eire and the Dominican Republic!

4 steps to 'YES' is a simple process that when you follow it will increase your treatment plan conversion, enable you to offered a grater variety of treatments, create happier patients, happier staff and generate more money, personally and professionally all with less stress.

Copies of slides are now available on slideshare http://www.slideshare.net/JaneLelean/4-steps-to-yes recordings and copies of the handbook are available, please contact Jane@IODB.co.uk

Tuesday, 2 July 2013

Presenting your treatment plan - 4 steps to "YES"


Are you fed up with patients that put off their treatment plans?

Are you sick of doing ‘boring’ soul destroying NHS dentistry?

Do you have thousands of pounds worth of estimates waiting to be done and an empty bank balance?

Do you want your patients to take you up on your suggestions?

Would you like to do more rewarding private dentistry?

Would you like to be able to afford to spend time working on the practice rather than in the business?

 

If you answered “Yes” to any of these questions

4 steps to Yes is perfect for you.



 

Are you the type of dentist that wants to deliver the best and most appropriate treatment to their patients, working with a skilled enthusiastic team in which everyone including your is remunerated well for all their efforts?

Are you also finding the current climate tough, fewer patients paying less for treatment, with more bills to pay and more time consuming expensive red tape to wade through?

Are you starting to realise, whether you are a principal, an associate or a salaried dentist that running a practice is as much about the business of dentistry as it is about clinical dentistry? Have you recognised how little you were taught at dental school about the business of dentistry? Do you agree to either a small or a large degree, it would be transformational to your practice if your business skills were as well-honed as your clinical skills?

Think about it for a moment, from the time you entered dental school until the present day what percentage of your training has been in ‘the business of dentistry’, including customer service,   marketing or sales and what percentage has been on clinical skills and dental compliance?  Do you need to redress the balance?

What impact do you think it would have your you and your practice if you began to prioritise the business of dentistry so that you had that you had mastered your business skills to the same extent that you have done for an examination, filling, extraction, crown prep or implant?

There would be a significant improvement for you personally and professionally wouldn’t there? Imagine what it would be like when you had learnt what you need to know so that you had enough time, money and energy, to do what you want, when you want with who you want, that will be fabulous won’t it.

Because you understand this, you  are ready to take the first step, join your free tele-seminar

Free tele-seminar 4 Steps to success

Join in here


“As the owner of a small business it can be very hard to work out the best strategy to overcome the issues you face. Having wrestled with various knotty issues for many months it was a great relief to talk to Jane. Her clear thinking and no-nonsense approach helped me see simple things I can do to increase my sales and build my business.”

Rob Woods,

 

To help you improve your knowledge of the business of dentistry, we run a free monthly tele-seminar that give you insights tips, tools and strategies that will help you make your good practice great.

Each month we will give you  some of the valuable information and advice that we share with our 1-2-1 clients and those involved in our 12 month programme that will help you improve your practice and get it to where you want it to be.

Each month we  focus on one of the 12 keys to a successful practice, so that when you know, understand and are implementing each of the keys you will unlock your success.

This month we will be offering you some powerful strategies from our Stunning patient centred sales module – 4 steps to success. This will give you some invaluable tools that will dramatically increase your treatment plan conversions.

To discover 4 Steps to success you need is a computer or a telephone and an hour of your time

I guarantee that you will learn tips and techniques that have the potential to transform your treatment plan acceptance, ability to delegate and implement changes in your practice and this will improve your finances and your level of fulfilment.

When you join me regularly on these calls some of the incredible benefits to you will be;

Certainty – that you are doing the right things to develop you, your team and your practice, that will improve the health and wealth of your patients, practice, team and yourself.

Variety –together we will banish the days of ‘same old- same old’ and the long days on the hamster wheel, you will be able to access a future where you are able to do, what you like, when you like, with who you like.

Significance – Over time when you these tele-seminars, our workshops and 1-2-1 coaching you will learn the skills you need to make your practice a ‘preferred practice’  because of your reputation patients choose you.

Team – all our tele-seminars  and workshops are designed for the whole team, so it becomes really easy for you to create a team of people around you that support you because they think like you do, want the same things you do and believe in your ability to create a successful practice that your patients belong to.

Growth – it has often been said that a practice is like a plant if it is not growing it is dying, joining us on the tele-seminars ensures that your practice will thrive and grow and be healthier, stronger and more resilient to market changes.

Contribution – Have you heard the expression “the more you give the more you receive”? Our tele-seminars, workshops and 1-2-1 coaching will enable you to create abundance so that you can generously give and support those in your local and global community.

 

 

On this month’s call, I will share with you some of my keys to Stunning patient centred sales though 4 steps to “Yes”  Join us if you want to improve your practice, delight your patients and create more money and have more fun along the way.

Sounds like a really valuable way to spend an hour on a tele-seminar doesn’t it?

What difference would it make to your practice if you learnt these tools too?

Join here

 

Date                Wednesday 10th July

Time               19:00 -20:00

Location         Access by phone or internet

You will receive pre and post seminar work books and copes of slides


 

“Thank you Jane for YOUR time. Your teleseminars are great for self-improvement and I always find them very insightful.”

Chantelle – The Dental agency
 
 
I look forward to seeing you at the event
 
Jane