Resentment is like an allergy
If you or someone you know has a peanut sensitivity,
each time peanut products are eaten peanut, your response will be more marked
and more rapid and what started as a minor itch on contact with peanuts will escalate
o a risk of anaphylaxis.
Have you noticed how when someone does something
that aggrieves you and makes you feel bad, angry or resentful on subsequent
occasions if that same person makes even a minor mistake, or says something with
an inappropriate tone or attitude towards you the feeling of annoyance is out
of proportion to the trigger. Have you also noticed, that like the peanut
allergy, subsequent events trigger negative feelings more rapidly that last
longer and are felt more intensively? In a short period of time, you notice there
is a deep sense of resentment being harboured and expectation that the person
concerned is going to injure your feelings do something wrong on every occasion
and you find yourself not only expecting the wrong doing, you are actually looking
for it, to justify your righteous indignation.
"Resentment is like drinking poison and hoping
it will kill your enemies.” Nelson Mandela
The success of your practice is entirely dependent
on the sill. performance and cohesion of your team.
Consider now, are any members of your team
harbouring resentment or animosity towards you or another colleague, and if so
how is it impacting your practice, team, patients and bottom line?
"There are risks and costs to action. But they
are far less than the long-range risks of comfortable inaction. " John F.
Kennedy
Are you comfortably taking no action, ignoring any
disharmony between team members? Or are you taking action to develop a culture
of building and repairing forgiving, trustful healthy relationships?
"Leaders don't do what is easy they do what is
right"
What difference would it make to your team, if by
setting an example as soon you realized that you had upset a colleague you apologized,
sought forgiveness and reconciliation? How could you create a culture and
opportunities that your team are able to be safely honestly, truthfully express
when they feel aggrieved so that forgiveness and reparation can achieved
creating a strong harmonious team?
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