Tuesday, 14 April 2020

Trust is integral





Trust is integral in our relationships with patients and is going to be vital when we eventually reopen our doors.


How are you using this time to deepen the trust your patients have in you?

Information and demonstration of how you keep your patients safe through rigorous cross infection is vital

Slow dentistry recommends the following 10 steps https://www.slowdentistry.com/news/10-steps-to-fight-cross-contamination



1. Regularly clean floors and surfaces of nonclinical areas with a good detergent and if possible, have an allocated person to do this at regular intervals. All floors and surfaces (even non-technical), door handles and bathrooms should also be cleaned with an antiviral, antifungal and bactericidal and always remember to wash top down. Meaning high surfaces first, before the floor.

2. All staff must wash hands regularly for at least 20 secs. This should be done after toilet breaks, coffee breaks and at set intervals. Posters should be placed near each hand basin advising best hand washing practice and training with regular reinforcement detailing this should happen.

3. There should be a clean zone in every clinic where only dental/medical staff with properly disinfected clothes and shoes can access. All non-dental/medical people should wear special shoe protection in these areas. These include patients, caretakers, children, delivery and technical personnel. Clothes, including shoes, used in the clinic should not be allowed to go outside and should be washed with high temperatures regularly. Hand sanitizers with the appropriate liquid should be made available at the entrance to the practice, and also of each one operatory room, at the reception, at the bathrooms and staff quarters.

4. All delivery packages (UPS/DHL, laboratory work, etc) should be disinfected and wiped down prior to entering the clean zone. Both the outer box that was being transported and later the inner packaging too. This is particularly important for laboratory work; it is the responsibility of the dentists to disinfect all work going out to dental laboratories.

5. Each treatment room should be appropriately disinfected after being tidied in between appointments. A minimum of 10 minutes turn-around time should be respected to allow for the bactericide/fungicide/virucide effect of cleaning materials. A clinic can see as many patients a day as it sees fit but will always guarantee that this disinfection time interval is respected, even if an appointment is only 5 minutes long. (When in a pandemic state, like Covid-19 brought us, this rule should be complemented with more guidelines provided by WHO and similar)


6. Reception should avoid shaking hands with arriving patients and they should respectfully be requested to wash hands immediately upon entering the practice as well using the available hand sanitizer after. Also opt for a welcome greeting instead of a handshake. In some countries a customary kiss is given. This should be avoided, and staff should respect this too. Management commit to sending all staff members with any flu symptoms home and regularly measures staff temperatures.

7. Clinical staff should wear appropriate safety equipment such as gowns, hair coverings, goggles/visors and masks for all treatment -FFP2/FFP3 masks are best practice. This safety protection equipment should also be made available to all patients prior to entering treatment area and disposed of, safely, after use.

8. Antimicrobial mouthwash as well as hydrogen peroxide (H2O2 - for 1 minute) should be used by the patient prior to treatment.

9. It is very important that procedures that create aerosols, that high speed aspiration will always be ensured by a dental assistant, and not done alone, to help reduce aerosol production during specific aerosol generating procedures such as cleanings, restorative dentistry, endodontics and others, alongside the use of a rubber dam.

10. All rooms will be aired regularly, and disinfectant ambient aerosols used in between patients to allow for the air to be purified/disinfection. If possible, air filtration using appropriate HEPA filters, should be installed. We also recommend any systems that can help improve air sanitizations. Likewise, it is important to make sure work returning has been treated accordingly to protect the staff at the laboratory. We highly recommend investing in regular cleaning of air filters, air conditioner systems as well as the use of air sanitization technologies, such as ozone, uv, etc.

I am curious
  • What changes to cross infection control do you expect to enhance when you return?

  • How are you using the time, now, to communicate to your patients what you already have been doing routinely and what you will implement in the future?


As a note I do think the use of the word regularly, as used by slow dentistry does need to be defined.



Wednesday, 18 March 2020

Is Covid 19 keeping you awake?

Fear anxiety confusion is increasing; Dentists are receiving little or no guidance from our professional leadership.

Now is the time to take care of your mental, emotional well being reduce the the risk of anxiety, panic, insomnia, PTSD or worse.

Support and a listening ear are available.

I am offering a number of complimentary 1-2-1 business coaching or therapeutic sessions to those in need. All session will be offered remotely using the phone or Skype.

Yesterday the feedback from a new client was, ”Brilliant..powerful..effective NLP coaching..in 1hr”

If you would like to book your session call me on 07989 757 884 or E mail Jane@IODB.co.uk




Is Covid 19 keeping you awake?



If so join our free webinar, overcoming insomnia,  that will enable you to worry less and sleep more.

https://overcoming-insomnia.eventbrite.co.uk

Monday, 16 March 2020

Free support and how to access it


I know and understand that many dentists, practice managers and dental team members are scared, worried, fearful about Covid 19 and the impact that it will have on them, their family, friends, business, finances etc.
To offer you extra support at this time I am offering a number of complimentary 1-2-1 business, personal or therapeutic coaching sessions to those who would like some support.
To protect you and your loved ones, all sessions will be offered remotely using the phone or Skype.
If you would like to book your session call me on 07989 757 884 or E mail Jane@IODB.co.uk










Wednesday, 11 March 2020

Ask successful leaders to talk about. . .


Ask successful leaders to talk about the person who has had the most influence on their career and it will invariably be someone who has helped them to overcome problems, expand their thinking and given them the confidence or resilience to meet new challenges. They may not use the term, but what they will be defining is a coach. .





Business vs Dentistry
In the world of corporate business, a massive challenge for many entrepreneurs, executives, managers and leaders finding a coach who has the time, inclination and skill to offer quality support often comes down to luck. You get who your company provide. For you as a dentist you have the freedom to make your own choice.
In the business and corporate world most people with a salary of 40K or more, involved in middle management and above will have access to a coach. The opportunities and benefits of coaching are well recognised for commercial success, talent management and wellbeing.
Some dentists have yet to experience the opportunities and benefits of coaching and their careers are probably being stifled as a result. As soon as you start to work with an accredited coach that provides consistent and independent support you will accelerate your personal development and professional performance.


What to expect from a great coach.
A great coach places you, the coaching client, at the centre of the relationship. It is always all about you. Your coach remains slightly detached and objective, creating for you the time and space  for you to have greater awareness, interpretation the challenges you are facing and empower you to reflect, think, explore options and solutions that you had not previously considered. Your coach is a facilitator and guide, helping you to discover, make decisions and take-action. The choices and decisions will always remain with you. Your coach will hold you accountable for your decisions and commitments if that is what you want them to do.  


What you can expect from a coaching session.

The eleven key features of a coaching session are;

  • Meeting Ethical Guidelines and Professional Standards
  • Establishing the Coaching Agreement
  • Establishing Trust and Intimacy with the Client
  • Coaching Presence
  • Active Listening
  • Powerful Questioning
  • Direct Communication
  • Creating Awareness
  • Designing Actions
  • Planning and Goal Setting
  • Managing Progress and Accountability







The Institute of Dental Business has a team of highly experienced, qualified and accredited coaches who are here to help you transform your personal and professional performance.
Our coaches have supported Dentists, Practice owners, Associates, Practice Mangers and DCP’s through practice purchase and start up, practice reorganisation and change of direction, major career changes. Assisted clients to build resilience, through mental health crises, and through health issues that affected their practice. We develop practice culture, teamwork, values, communication, leadership and management skills. Together we improve practice performance, profitability, sustainability and assist you making major personal choices and professional decisions.


We help you make your good practice great by delivering


Strategies to reduce stress

Tips to save time

Innovations to improve income

Protocols to enhance profitability

Training to inspire your team

Cultures to amplify patient care


Keys to building confidence  

   

   



Book your introductory session by e-mailing Jane@IODB.co.uk


Sessions have limited availability and are on a first come first served basis.




Wednesday, 19 February 2020

You already have the clinical knowledge, skills and expertise.


You already have the clinical knowledge, skills and expertise.

We show you how to turn experience into a stress-free, successful practice you are proud of.

We offer you a successful Practice in a (virtual) box.

We have arranged everything you need to save you time, effort and money.

You have the clinical knowledge, skills, expertise and experience, so this ‘virtual box’ contains everything else you need to create and sustain the practice you have dreamed of. A practice that offers highest quality individual clinical and customer care. A practice that makes you proud.

Your practice in a virtual box
You can take things at your own pace, you choose the timings. What this means is, you can plan your new practice without interfering with your clinical or personal responsibilities.

What we offer has been described as everything a dentist need to create a practice of their dreams
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