Thursday, 15 August 2013

Does any of this describe you?

Does any of this describe you?
  • Fed up with not feeling in control of your own practice?
  • Sick of lazy or controlling staff?
  • Frustrated by mistakes, accidents or near miss occurrences?
  • Irritated that your instructions are ignored?
  • Tired of team members that can’t think for themselves and need to be told everything?
  • Unhappy because you are working really hard and it is not reflected in what you are earning?
  • Disheartened by dismal finances?
  • Irritated by patient complaints?
  • Wrestling with red tape
 

If you answered “Yes” to any of these questions

Systematic Success is perfect for you.



 

This tele-seminar is perfect for you?
Are you the type of dentist that wants to deliver the best and most appropriate treatment to their patients, working with a skilled enthusiastic team in which everyone including your is remunerated well for all their efforts?

Are you also finding the current climate tough, fewer patients paying less for treatment, with more bills to pay and more time consuming expensive red tape to wade through?

Are you starting to realise, whether you are a principal, an associate or a salaried dentist that running a practice is as much about the business of dentistry as it is about clinical dentistry? Have you recognised how little you were taught at dental school about the business of dentistry? Do you agree to either a small or a large degree, it would be transformational to your practice if your business skills were as well-honed as your clinical skills?

Think about it for a moment, from the time you entered dental school until the present day what percentage of your training has been in ‘the business of dentistry’, including customer service,   marketing or sales and what percentage has been on clinical skills and dental compliance?  Do you need to redress the balance?

What impact do you think it would have your you and your practice if you began to prioritise the business of dentistry so that you had that you had mastered your business skills to the same extent that you have done for an examination, filling, extraction, crown prep or implant?

There would be a significant improvement for you personally and professionally wouldn’t there? Imagine what it would be like when you had learnt what you need to know so that you had enough time, money and energy, to do what you want, when you want with who you want, that will be fabulous won’t it.

Because you understand this, you are ready to take the first step, join your free tele-seminar

Free tele-seminar Systematic success

This free tele-seminar is perfect for you is you are either;

ü  Newly Qualified dentists

ü  Associates preparing to become a principal or partner.

ü  Practices reliant on State funded Dentistry – NHS or PRSI

ü  Mixed Practices

ü  Private Practices

ü  Specialist Practice

ü  A stagnating practice

ü  A practice struggling financially in need of rapid turn-around.

ü  A practice whose team are dysfunctional or in anarchy

ü  A dentist looking to sell the practice and get a premium price.

ü  Dental therapists, hygienists, nurses and technicians.

 

Whatever stage of your career, The Institute of Dental Business can help you.


“As the owner of a small business it can be very hard to work out the best strategy to overcome the issues you face. Having wrestled with various knotty issues for many months it was a great relief to talk to Jane. Her clear thinking and no-nonsense approach helped me see simple things I can do to increase my sales and build my business.”

Rob Woods,

Why now?
 If you and I together took a walk down your local high street 20 years ago, and I asked you “How many opticians can you count?” you probably would have replied “5, 10 or even 15 Independent opticians”

If we were to take that same walk today and I asked you the same question you would reply “I can only see the big names, Specsavers, vision express” and then if we ventured further  off the beaten track  you may find just one remaining independent opticians.

Can you already see the signs that dentistry is following in the footsteps of our optical cousins? ADP, IDH, Rodericks and some other groups are taking over the high street and taking your patients and your income. If you don’t want to be gobbled up or stuck down a dark alley way now is the time to learn about the business of dentistry, clinical excellence is not enough.

“An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.” Jack Welch

Other reasons why you may agree now is the time to learn and take action
  • Direct access
  • Practices now being owned and run by hygienists, nurses and practice managers
  • Corporates and group practices are employing your staff
  • Fewer staff joining as trainees
  • Competition for jobs is greater
  • Increased number of desirable practices to work in

You can be successful and buck the trend start to find out how

 Join the free tele-seminar Systematic success - 4 steps to successful profitable systems  

“Since working with Jane, I have developed systems for everything and continue to do so –improving teamwork and staff motivation. Everyone enjoys coming to work and are happy to do new things.”
Priti      Dentist Harrow

 
What are some of the benefits we offer you?
 

To help you improve your knowledge of the business of dentistry, we run a free monthly tele-seminar that give you insights tips, tools and strategies that will help you make your good practice great.

Each month we will give you some of the valuable information and advice that we share with our 1-2-1 clients and those involved in our 12 month programme that will help you improve your practice and get it to where you want it to be.

Each month we  focus on one of the 12 keys to a successful practice, so that when you know, understand and are implementing each of the keys you will unlock your success.

This month we will be offering you some powerful strategies from our Systematic success series - 4 steps to successful profitable systems  . This will give you some invaluable tools that will dramatically increase your systems, processes, reduce mistakes, increase profit, free time and reduce stress

To discover Systematic success - 4 steps to successful profitable systems you need is a computer or a telephone and an hour of your time

I guarantee that you will learn tips and techniques that have the potential to transform your treatment plan acceptance, ability to delegate and implement changes in your practice and this will improve your finances and your level of fulfilment.

When you join me regularly on these calls some of the incredible benefits to you will be;

Certainty – that you are doing the right things to develop you, your team and your practice, that will improve the health and wealth of your patients, practice, team and yourself.

Variety –together we will banish the days of ‘same old- same old’ and the long days on the hamster wheel, you will be able to access a future where you are able to do, what you like, when you like, with who you like.

Significance – Over time when you these tele-seminars, our workshops and 1-2-1 coaching you will learn the skills you need to make your practice a ‘preferred practice’  because of your reputation patients choose you.

Team – all our tele-seminars and workshops are designed for the whole team, so it becomes really easy for you to create a team of people around you that support you because they think like you do, want the same things you do and believe in your ability to create a successful practice that your patients belong to.

Growth – it has often been said that a practice is like a plant if it is not growing it is dying, joining us on the tele-seminars ensures that your practice will thrive and grow and be healthier, stronger and more resilient to market changes.

Contribution – Have you heard the expression “the more you give the more you receive”? Our tele-seminars, workshops and 1-2-1 coaching will enable you to create abundance so that you can generously give and support those in your local and global community.
 

On this month’s call, I will share with you some of my keys to Systematic success series with my tele-seminar 4 steps to successful profitable systems Join us if you want to improve your practice, delight your patients and create more money and have more fun along the way.

Sounds like a really valuable way to spend an hour on a tele-seminar doesn’t it?

What difference would it make to your practice if you learnt these tools too?



Date                Tuesday 17th September

Time               19:00 -20:00

Location         Access by phone or internet

You will receive pre and post seminar work books and copes of slides

 

“Thank you Jane for YOUR time. Your teleseminars are great for self-improvement and I always find them very insightful.”
Chantelle – The Dental agency

 Why chose Jane?

Your host for the tele-seminar is Dr Jane Lelean. Jane is a dentist and former practice owner. Jane is the only dentist outside the USA accredited by the international coach federation ( the coach equivalent of the GDC)  as a professional coach, she dedicates her time sharing her knowledge and experience with dentists and team members like you who want to have more time money and energy and a very successful dental practice.

As a former practice owner Jane has been though very similar trials and tribulations to you. Early in her career she had the fortunate situation that her practice manager embezzled large sums of money leaving her almost bankrupt, disheartened and very conscious that she knew how to be a great dentist and she didn’t know how to run a business. Sound familiar?

Though this experience that did take Jane to some very dark places where she often felt alone and unsupported, and it was though the support of her first coach, her thirst for knowledge and dogged implementation of what she learnt that by the time she sold her practice she was generating £450K on three days a week in a single handed mixed practice of approximately 750 patients, referring out all implants, endo and ortho and providing high quality general dentistry.

Jane is passionate about dentistry and never wants another dentist to have to go what she did, because she believe that like dental caries and periodontial disease with the right education, support and motivation frustrating and failing practice is preventable.  Specialist support is the secret to success.

Jane offers you

  • 1-2-1 coaching
  • 10 steps to success a twelve month workshop programme
  • In-house training
  • Free teleseminars

“Interesting and inspirational ways to improve working methods” Dr M Keady

This month at the free tele-seminar we will be offering you some powerful strategies from our Systematic success series 4- steps to successful profitable systems

To discover Systematic success - 4 steps to successful profitable systems all you need is a computer or a telephone and an hour of your time

Date                Tuesday 17th September

Time               19:00 -20:00

Location         Access by phone or internet

You will receive pre and post seminar work books and copies of slides



“I am thrilled about your insights and amazed how you connect simple dentistry with practice management. This is definitely a very unique presentation.”
Rod Ronquillo Dentist Philippines

 
If you are ready to understand and discover

Systematic success - 4 steps to successful profitable systems

This tele-seminar has the potential to change your customer service, your income and your life too.

Can you afford to miss it?

You do want to be a part of this incredible tele-seminar don’t you?

When you register you will be e-mailed the call-in information and also receive additional free gift handbooks
 
 
If this is your first tele-seminar relax and enjoy, they are very easy and incredibly useful.

Tuesday 17th September

Time 19.00 – 20.00 GMT

Duration approximately 60 minutes

Click here to join in


or


"Another brilliant seminar"
Dental Practice Manager Reading


Who should attend?
 This tele-seminar is perfect for any member of your team that has contact with your patients, contractors or suppliers directly or indirectly.

This is a must attend seminar for

  • Principal dentists and their Practice managers
  •  Associates
  • Anyone who is thinking about running their own practice
  • In a forward thinking practice the following will also benefit from attending
  • Hygienists and Therapists
  • Treatment Co-ordinators
  • Nurses
  • Receptionists

This tele-seminar is free to attend for multiple members of the same practice.

Join in this is for you and your team

One of the most informative and well managed tele-seminars I have ever been involved in."
SF Dental Practice Manager

What people like you have said about working with us

“It has only been two months and with your help we have reactivated an amazing £20,000 worth of treatment with just a few phone calls.
Thank you very much for the clarity, focus and quick and easy solutions to reach my goals. I wish I had started working with again earlier.
Everyone at the practice is enjoying work more.”
Priti      Dentist Harrow
 

“Thank you Jane for an insightful and inspiring online seminar. A little redirection and a guided hand can work wonders. You have helped me become 'consciously competent' in what I need to do next.”
Chantelle Kirk Dental Practice Manager


“Interesting and Useful”
A Beveridge  Practice Manager London

“Thank you Jane for YOUR time. Your teleseminars are great for self-improvement and I always find them very insightful.”
Chantelle – The Dental Agency
 

"Fantastic!!- You really made the course interesting. Thank You"
Claire Haslemere Surrey
 

"I found it all really useful”
CH Dental Nurse Surrey

“Loved that it was personalised”
Jane Sheehan Buckinghamshire

"One of the most informative and well managed tele-seminars I have ever been involved in."
SF Dental Practice Manager


"Thanks for your advice and guidance on tonight’s call. Definitely gets you thinking...Look forward to the next call."
S.C. Dental Practice Manager


"Another brilliant seminar"
Dental Practice Manager Reading


What will you say?


http://www.theinstituteofdentalbusiness.co.uk/freeseminar.php Yes Jane, I want to be there and learn The Systematic success - 4 steps to successful profitable systems strategy

Please register me on to your free tele-seminar

 “Well structured, informative, thought provoking and results orientated”
R Barrett, Principal Dentist, Ireland



Unable to attend? 
If you are unable as a result of prior commitments, you can relax and be confident that you can still have access to this powerful resource of knowledge recordings will be available as either an audio that you can listen to in the car or a DVD to share with your team at a practice meeting.


Save money and pre-order your recording now

Audio recording £25.00* (Pre ordered before the event only £15.00* saving £10.00)

Video recording £35.00* (Pre ordered before the event only £20.00* saving £15.00)

Twin pack £50 * saving £10.00 (Pre ordered before the event only £30.00* saving £20)

*Prices exclude VAT and P&P

To pre - register for your CD e mail me at jane@iodb.co.uk

With the following details

Your name

Practice Name and address

E mail address

Telephone numbers

Date of Birth

Credit card details for payment

 

“I definitely came away with new ideas to implement”
C Henderson, Belfast

Join in http://www.theinstituteofdentalbusiness.co.uk/freeseminar.php

If you are ready to understand and discover how to create

Systematic success - 4 steps to successful profitable systems

See you on the call on

Tuesday 17th September 2013 at 19:00 GMT

I can't wait for this exciting opportunity to share with you some of the simple and yet impactful strategies that have the power to transform your finances and your future today

“Really informative and very useful tips”

F Pessian, Dentist London
 

 Would you like a constant practice companion?

Many practice owners and practice managers, like you, contact after my tele-seminars, distressed that they have missed out on some valuable information. Because of this, we have created a comprehensive library of tele-seminar recordings. The CD and DVD collection provides you with an invaluable bank of ideas and tips to implement in your practice.

If you have missed any of our tele-seminars and would like to catch up on the content please e-mail me Jane@IODB.co.uk and let me know which CDs you would like to order.

Available as audio recordings

•           More profit from your appointment book

•           Great profits and how to make them (avoiding the financial mistakes many dentists make)

•           More profit from your recalls

•           Great referrals and how to get them

•           Perfect staff and how to find them

•           The art of writing a marketing plan

•           Creating a business card that generates patients

•           The 3 R’s to filling your appointment book

•           The top 10 reasons you should put your prices up in a recession

•           Financial security through a membership plan

•           The effective art of delegation - freeing your time

•           Simple steps to increase your cash flow today

•           Overcoming overwhelm and not having enough time

•           Steps to more patients more profit

•           Mind-set motivation and more money

•           Make 2012 your best year yet

•           How to get the practice you want now

•           Quick simple steps to improve your cash flow today

•           TNT – for explosive growth of your practice (Your secret weapon to happier patients and more money)

Available as both audio and video recordings 

 “Essential practice management systems for the 21st century practice” (How to generate an extra £20,000 a month without spending any money)

The fantastic practice – Frustration to fabulous in five simple steps.

The ultimate dental examination – How to improve your patient’s health and make more money.

The time tamer – how to have enough time

4 steps to a perfect team – simple steps to recruit, motivate and retain your perfect team

Marketing on a shoestring - how to effectively market your practice for very little money

4 steps to ‘YES’ – how to simply increase your treatment plan conversion

Leadership with HEART – 5 steps to inspirational leadership in practice

Order 5 and get the sixth free

Next month save money and pre-order your recording

Audio recording £25.00* (Pre ordered before the event only £15.00* saving £10.00)

Video recording £35.00* (Pre ordered before the event only £20.00* saving £15.00)

Twin pack £50 * saving £10.00 (Pre ordered before the event only £30.00* saving £20)

 

“Thank you Jane

For opening my eyes, before working with you I feel I was walking around with my eyes and ears shut , you helped and encouraged me during very hard times in my business,

Because of your guidance,, coaching and knowledge that you have given me, today I am much healthier and wealthier person.

Thank you for all your hard work with me.”
Forouzan Pessian

Specialist Prosthodontist & Oral Surgeon

 
Future tele-seminar dates

So you can be confident that you will never miss another tele-seminar, and you can begin to learn the business of dentistry, that when combined with your excellent clinical skills will guarantee you and your practice success, a list of dates is below for you to put into your appointment book.

The tele-seminars are currently free to attend, your place at any of these events can be pre-booked by e mailing Jane@IODB.co.uk or joining in at

http://theinstituteofdentalbusiness.com/freeseminar.php

In 2013 the tele- seminars will be held on the second Wednesday of the month between 19:00 and 20:00.

If you would like Jane to cover a specific issue please e mail us to let us know what you would like Jane to focus on.

Date                                        Area of practice to be covered

September 11th                         Business systems and organisation         

October 9th                              Environment, equipment and facilities

November 11th                         Core skills

December 13th                         Self-care


2014 dates

In 2014 the tele- seminars will be held on the second Tuesday of the month between 19:00 and 20:00.

January 14th                  Creating a values based vision

February 11th                Time to succeed

March 11th                    The numbers that count

April 8th                        Dream team works

May 13th                       ACE service wins

June 10th                       Money Making Marketing

July 8th                          Stunning patient centred sales

August  12th                  Inspirational leadership in practice

September 9th               Systematic success

October 14th                 Equipped for success

November 11th              Core skills

December 9th               Is the way you are working, working?

 
‘It was a great session yesterday.  I learned so much in one hour.”
Selaraj Balaji Dentist Buckinghamshire

 

Register now for next month tele-seminar, managing change in a dental practice.

Spaces are limited, book your place early. Click here or visit http://www.theinstituteofdentalbusiness.co.uk/freeseminar.



 

‘How good was that training!’
L Quinn, Belfast

Friday, 9 August 2013

Thought for today


An epitaph taken from Westminster
 
When I was young and free and my imagination had no limits
I dreamed of changing the world.
As I grew older and wiser, I discovered the world would not change.
So I shortened my sights somewhat and decided to change only my country.
But it too seemed immovable.
As I grew into my twilight years, in one last desperate attempt
I settled for changing only family, those closest to me
But alas, they would have none of it.
And now as I lay on my deathbed, I suddenly realise :
If I had only changed myself first
Then, by example I would have changed my family.
From their inspiration and encouragement,
I would then have been able to better my country
And who knows, I may even have changed the world
 
 
 
Where or what can you change in yourself that has the
potential to positively influence others?

Thursday, 8 August 2013




Are you fed up with not feeling in control of your own practice?
Are you sick of lazy or controlling staff?
Are you in a quandary about managing quarrelling staff?
Are you irritated that your instructions are ignored?
Are you tired of team members that can’t think for themselves and need to be told everything?
Are you unhappy because you are constantly undermined?
Are you disheartened by dismal finances?
Ate you perturbed by low patient numbers?
If you answered “Yes” to any of these questions
Leadership with HEART is perfect for you.
 
Leadership with HEART is a free tele-seminar designed for dentists and their teams

Date               Wednesday 14th August
Time              19:00 -20:00
Location        On-line accessed by phone or internet
 
To find out more click here

To register click here

The secret ART of coaching


The secret ART of coaching

 Have you ever wondered why so many successful practices use a dental business coach and trainer, and what coaching is all about, this article will give you some insights and tips that will start you on the road to success.
 

If you were to put “What is coaching?” into a search engine you would return261,000,00 verbose definitions   most of which when I start to read I don’t know about you I want to put my fingers in my ears and babble “blah blah blah”

 The American football coach expresses what coaching is so eloquently’ “Coaching is, is taking a player where he can't take himself.”

Coaching is an approach, a way of thinking, challenging and exploring, not a set of tools or techniques to be applied in a prescriptive way,

The secret ART of coaching

If you are unhappy with any aspect of your life or business try the ART of coaching and start to make the changes you want now.

 A = Awareness

R = Reflection

T = The next step
 

A= Awareness

When you are working with a great coach they will ask you questions that enable you to get really aware of where you are currently and where you want to be, what your motivations are, what has limited you up until now, what skills talents and resources you have available to you. Your coach will enable you to get clarity, stating things as they truly are not making them better or worse just what is what.

R= Reflection

Your coach will support you in your reflection, by asking you if your current actions, thoughts, emotions, beliefs and identity are taking you closer towards or further away from your outcome. Your NLP coach will be able to help you transform unsupportive and limiting, beliefs and behaviours into supportive ones that will take you to your goals.

T = The next step.

Accountability is one of the most precious gifts your coach can give you. You are much much more likely to make the decisions or take the actions that you know you need to take when you know that your coach will ask you how you are getting on. Experience shows that coaching clients fall into two camps, those that take action immediately after their session, and those that take the action just before the deadline, either way they do what they know is the right thing.  People without accountability partners, seldom take the actions they know will serve them, so don’t get the results they want.

 I hear you asking, “How often should I work with my coach?” that rather depend on how badly you want to reach your goals.

Those Olympians that really wanted a gold medal I suspect worked with their coaches daily. And experience does show that frequency of coaching sessions does influence the time it will take to reach your goals. I think coaching clients is very like treating patients with active periodontal disease; different patient types

·        Patients that once they realise they have a problem they are very keen to resolve the issue and they will do what they need to do, finding the money and the time. They receive active treatment, frequent and regular maintenance/ motivation and do the necessary home care, these patients get well

·        Patients that realise they have a problem and are not fully committed to their own healing, they don’t fully participate in the treatment, put off maintenance / motivation visits and they do not do the necessary essential home care, - these patients will have a limited improvement in health

·        Patients that deny they have a problem and don’t accept the treatment they are offered, bleeding gums are due to aggressive hygienists or hard brushes, some of these patients even deny there is a problem when their teeth fall out on their own. These patients are seldom ever going to get healthy mouths until they discover the magic of ART
As you know the first step  to getting the outcomes you want is Awareness,  use our Brilliant Practice Evaluation (BPE) to assess the health of your practice.  Click here now to check your BPE
 
If you would like to comment please use the box below or contact me on 07989 757 884 for more information.
 

Wednesday, 7 August 2013

Free prize draw




 
You can win a free coaching session valued over £300, simpley send us an e mail answering the questions below and the first person selected is the winner.
Send your e mail titled August Prize Draw to
Jane@IODB.co.uk answering the questions below today and you could be a winner.

• What are the three weakest systems within your business or practice?
• What are the common consequences, in your business or practice, as a result of having inadequate systems and protocols?
• If you fail to implement, revise, or improve the systems in your business or practice what will the consequences be?


Send your answers to 
Jane@IODB.co.uk

The closing date to submit your answers is the last day of the month

The winner will be announced in the October 2013 newsletter.
This month you could be the winner – send in your entry today.

• What are the three weakest systems within your business or practice?
• What are the common consequences, in your business or practice, as a result of having inadequate systems and protocols?
• If you fail to implement, revise, or improve the systems in your business or practice what will the consequences be?


This is what our previous winners have said;
“I have been quite staggered by the progress we have made since we last spoke” RD Dentist Warwickshire
“I think you are excellent”
JT Dentist Ireland
“Thank you very much for a wonderful coaching session. I feel empowered again”
PJ dentist Harrow

Some of our previous winners include
Dr Claudia Muegge
Dr Elaine Hope
Dr Stephen Murray
Dr Alistair Saleem
Dr Priti Joshi
Marcus Clery
Hilary Fletcher Ecco Oxford

This month could be you send your answers to Jane@IODB.co.uk before the end of the month

Monday, 5 August 2013

Why is is business suicide to cut your prices

Have you cut your prices in the last 2 years?



If you have, to avoid financial suicide put them up today?
 

I have been contacted recently by an increasing number of dentists who have noticed a drop in the rates at which patients are returning for their recalls, which has a knock on effect on the number of treatment plans they are able to present and a dramatic impact on their income. I am also being contacted by dentists who are presenting treatment plans and then discover that the patients are having the treatment done elsewhere.

As I travel over the UK and beyond working with practices and their teams, I have noticed a worrying trend to treat dentistry as a commodity item and slashing prices.  Dentistry does now exist in a commercial market place, however I think that as professionals it is important that we keep adding value and differentiate yourself from other practices in your area. If you treat dentistry as a commodity it becomes like a tin of baked beans, or a ream of paper and the only feature that you can use to differentiate yourself and attract patients is the price. This leads to a downward spiral in price, and in a short time quality. When you have used price to attract your patients, you attract a price sensitive patient base and it becomes very difficult to restore your fees and quality to where they were.

If you want your practice to not just survive but thrive you must how to learn how to add real value and view your work as an essential lifesaving luxury item and never compete on price alone.

If you would like to find out how you can do this which will result in an increase in better quality patients, more quality treatment plans, increased predictable income with less stress. Call me on 07989 757 884

And for the time being, if you have been competing on price and reduced your fees in the last 2 years, here are my top 10 reasons you should put your fees up today

  • You’ll make more money, with less treatment.
  • Provide higher quality treatment
  • Patient smell desperation and don’t buy
  • Easier, better quality.
  • More time for marketing and re-creation.
  • Don’t drive away your ideal clients
  • Minimise your opportunity-cost.
  • Builds your reputation and sets higher expectations.
  • Provide treatment and service you are really proud of.
  • Investment is attractive
 
Are you ready to make your good practice great? If so call me on 07989 757 884