Help your patients to SHOP for great dentistry

Would you like to

• ·         Reduce anxiety, stress and burnout?
• ·         Reduce complaints and being sued?
• ·         Reduce poorly remunerated, unenjoyable treatments
• ·         Increase your joy, fulfilment and sense of purpose?
• ·         Increase letters of thanks and appreciation?
• ·         Increase the work you love to do and be paid well for doing it?

To make this a reality you will need to show your patients how to SHOP for treatment.

SHOP is a framework, that we have designed,  that will enable you to elicit your patients wants, needs, preferences and expectations so you can design a treatment plan that delivers what they want in an ethical way ensuring their mouth is healthy and disease is treated.

To design incredible treatment plans for healthy and happy patients you must discover from the patients’ perspective

S = Starting position

H = Hoped for outcome

O = Objections

P = Potential dates

You can do this by asking carefully crafted questions, that increase levels of trust and shared understanding. Once you have comprehensive and accurate answers to these questions, your treatment plans will become attractive, compelling and valuable.

Your patients will love you, love what you do, love paying for it and love telling others how amazing you are.

 If you would like to know more about how SHOP can enable you to serve your patients and transform your life as a dentist, call us today on 07989 757884.

This is what other dentists have said about the course, Patient Centred Sales BEST CHOICES where you will learn more.

“I am pleased that I have been on the course. I knew that it would make a difference, but I didn’t realise just how much I would benefit. I feel like a new Dentist. So thank you.”

Samia Sattar, Dentist

“Challenging, provoking, puts passion back into work! Engages dentist in patient relationships.”

Mary Children, Practice manager

“Essential to help develop confidence, to engage and lead patient conversations around choice. Thank you Jane”

Michelle Roberts

“This course was a useful exercise in discovering a new way to promote choice s (NHS/PVT) in practice. It gave me great confidence and an opportunity to improve.”

Ruth Walker, Dentist

“This is a very powerful course from which I’ve learned a lot about ethical selling, and discovering and meeting my patients’ needs. I believe that every dentist can benefit from it, regardless of where they practice. Don’t bring a notepad, as this is a very interactive course rather than a one-way lecture, but an open mind is definitely required!”

George Chatzipetros, Dentist

“I have improved my private earnings more than 60%

I feel more comfortable talking about cost of treatments with the patients

I feel my patients have now more options that suits their needs

I'm highly recommending it!

Thank you again Jane, it has been extremely helpful!”

Stella Baz, Dentist

Many more testimonials are available on request.

To find out more click here or call 07989 757 84 today

Sources of occupational stress in dentists

-->

Stress and burnout are considered by many to be an epidemic in dentistry, that has been shown to affect general dentists and oral surgeons more than other specialities, orthodontists less often, associates more than practice owners, with those in the 35-54 bracket most affected.

Are you experiencing or at risk of  stress, anxiety or burnout?

A relatively recent study from Australia, has collated sources and prevalence of occupational stresses affecting dentists. The paper can be found here https://onlinelibrary.wiley.com/doi/full/10.1111/adj.12323

And they have  identified the six most important causes of stress as

1.    Time and  scheduling pressures

2.    Professional concerns

3.    Patient / public perceptions of dentists

4.    Staffing problems

5.    Pressures associated with treating patients

6.    Business process stressors

How many of these stress factors are you currently experiencing?

Prevention is better than cure. If you are likely to experience any of these risk factors in your career, you can learn strategies that enable you to become resilient, so you don’t succumb  to the stresses and the physical mental emotional and financial toll of burn out.

If you are already suffering, help is at hand and you can triumphantly overcome it.

If you would like to learn how our practice development training and 1-2-1 coaching and mentoring can help you, call us on 07989 757 884 or e mail Jane@IODB.co.uk

Arrive with problems, leave with solutions

Eliminate stress anxiety and burnout with NLP
Find out more about how you can eliminate your stress anxiety and burnout using NLP. Our next worshop is running on Saturday 15th June. Click here for details

https://eliminate-stress-anxiety-burnout-with-nlp-june-19.eventbrite.co.uk

 For now I would like to share with you a  simple and dramatic breathing technique that significantly reduces anxiety within 20 seconds.

Breathing deep diaphragmatic breaths, in through your nose and out through your mouth,

1.     Breathe in for the count of four

2.     Hold for the count of six

3.     Breathe out for the count of eight

Repeat a minimum of three times , ideally for 60 seconds.

Repeat as many times throughout the day as you find beneficial

Let me know the benifits you discover of usinging this breath control technique.

Jane

Are you at risk of burnout?

This morning when I typed "Dentists Burnout" into google it produced,469,000 results. We have a problem with burnout in the dental profession, and it is resulting in talented clinicians giving up, not to mention the stress, anxiety and psychological trauma it leaves it its wake, As a coach, mentor and therapist, I believe burnout can be identified early, prevented and resolved, so clinicians can have a rich and rewarding career. Many studies and experiences show that the consequences of burnout include Health issues including  heart disease, hypercholesterolemia, type 2 diabetes, muscular skeletal issues, pain, fatigue, gastrointestinal, respiratory issues, early mortality. Psychological issues such as  loss of interest in work or personal life, insomnia,  inability to concentrate  anxiety, irritability, depression increased dependence on drugs and alcohol, and other mental disorders. Clinical issues impaired decision making, suboptimal or poor clinical care and treatment, clinical error and being sued, involvement and restrictions from the GDC. Financial issues, loss of income, overspending, loss of practice, loss of career, debt. Personal issues, damage to relationships, family friends, loss of self-esteem, loss of passion for life. Do you recognise any of the signs and symptoms in yourself or your colleagues? Fortunately, the risk of burnout can be identified before it occurs, enabling you to seek and accept help, so you can develop strategies to prevent it occurring as well as overcoming it. In his paper, Association Between Physician Burnout and Identification With Medicine as a Calling’ A Jager and his team, elicited the following results, “A total of 2263 physicians completed surveys (63.1% response rate). Among respondents, 28.5% (n=639) reported experiencing some degree of burnout. Compared with physicians who reported no burnout symptoms, those who were completely burned out had lower odds of finding their work rewarding (odds ratio [OR], 0.05; 95% CI, 0.02-0.10; P<.001), seeing their work as one of the most important things in their lives (OR, 0.38; 95% CI, 0.21-0.69; P<.001), or thinking their work makes the world a better place (OR, 0.38; 95% CI, 0.17-0.85; P=.02). Burnout was also associated with lower odds of enjoying talking about their work to others (OR, 0.23; 95% CI, 0.13-0.41; P<.001), choosing their work life again (OR, 0.11; 95% CI, 0.06-0.20; P<.001), or continuing with their current work even if they were no longer paid if they were financially stable (OR, 0.30; 95% CI, 0.15-0.59; P<.001). From these results, we can identify 6 questions that will act as accurate predictors for risk of burnout. These 6 questions will help you identify if you or your colleagues are at risk. Do you find your work rewarding? ​​​​​​​Is your work one of the most important things in your life? Do you think your work makes the world a better place? Do you enjoy talking to others about your work? Would you choose your work life again? If you were financially stable, would you continue to  do your current work if you were not paid? How many of these questions were you able to answer “yes“? The fewer the yeses it could be the more at risk of burn out you  or your colleagues are If the scores are 4 or below, I would invite and encourage you to seek help and support from a coach trainer mentor or therapist. Help and support is there for you. Remember to ask for it, accept it when offered, it will save you time, money, stress and heartache. E mail me on Jane@IODB.co.uk to discover how we work with clients preventing and overcoming burnout. Please share this message with collegues you care about before it is too late.

Sources https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0185781 https://annals.org/aim/article-abstract/714658/physician-burnout https://www.nature.com/articles/sj.bdj.2017.173 https://onlinelibrary.wiley.com/doi/full/10.1111/joim.12752 https://www.sciencedirect.com/science/article/abs/pii/S0025619616307704